JOIN KEYES AS
ACCOUNT MANAGER & BUSINESS DEVELOPER
ABOUT US
KEYES delivers integrated digital solutions through a unique ecosystem with seven areas of expertise: Infrastructure & Cloud, Cybersecurity, Data & AI, Business Software, Mainframe, Advisory and Staffing. Together, these capabilities help organisations of all sizes transform, perform and grow their responsibly.
As a trusted partner in the digital ecosystem, KEYES supports both private and public organisations in addressing their strategic challenges. We design and deliver end-to-end solutions that drive performance, agility and resilience.
At KEYES, our people collaborate across areas of expertise, contribute to impactful projects and help shape the digital future.
More information : www.keyes.eu
ABOUT THE MISSION
In this role, you will play a key part in driving KEYES’ business growth, with two main responsibilities: developing an existing customer portfolio and winning new accounts and markets.
You will be responsible for building and nurturing long-term business relationships with both SMEs and large organisations across a wide range of industries.
YOUR MAIN RESPONSIBILITIES :
— Identifying and prospecting new accounts to expand our presence in the Belgian market and unlock new business opportunities.
— Managing a portfolio of existing customers and prospects across the SME, Mid-Market, Enterprise and Public sectors, in line with your assigned scope.
— Acting as the customer’s main commercial contact and serving as their Single Point of Contact throughout the relationship.
— Understanding and analysing customers’ business and IT challenges, particularly in infrastructure, cloud, cybersecurity, data and applications.
— Identifying, developing and converting cross-selling and upselling opportunities across our entire portfolio of solutions and services.
— Managing the end-to-end sales cycle, from needs discovery and qualification through to proposal development, negotiation and closing.
— Developing high-value commercial proposals in close collaboration with our Solution Sales teams and technical experts.
— Building trusted, long-term customer relationships through regular follow-ups, ensuring customer satisfaction and loyalty.
— Ensuring the quality and accuracy of sales data in the CRM, particularly regarding accounts, opportunities, pipeline and forecasts.
— Actively contributing to the management of sales activities through pipeline reviews, sales meetings and targeted prospecting and business development initiatives (Calling Days, sales campaigns, etc.).
EXPECTED RESULTS :
— Revenue and margin growth across the assigned customer portfolio.
— A qualified, realistic and up-to-date sales pipeline in the CRM.
— Relevant commercial proposals aligned with customer needs and company objectives.
— Growth and retention of existing accounts.
— Reliable, up-to-date sales reporting in the CRM, covering pipeline, forecasts, activities, risks and opportunities.
— Account plans and development strategies for high-potential and strategic customers.
— Qualified NETADD opportunities generating margin and recurring revenue.