Why join us?
Mitti by SafetyCulture is a global tech company, just not the kind you're picturing. Our almost 1,000-person team builds tools that make work better for the three billion frontline workers who keep the world moving. We've got big tech scale, without the sign-off layers or corporate theatre. This next chapter is about scaling smart, powered by AI, a clear vision and real ownership.
Big tech impact, without the big tech ick.
Job description:
Role purpose
This role exists to make sure every supplier and employee across the Mitti Group is paid accurately and on time. The Accounts Payable (AP) Specialist does this by keeping invoice processing, expense approvals and payment runs on track, and by keeping vendors and internal teams well supported.
Key responsibilities
Work as part of the AP team, under the AP Manager, to process invoices in Zip from intake and coding through to approval, so invoices are processed accurately and within agreed turnaround times.
Assist in preparing the weekly AP payment run and the employee expense pay run, working with the AP team and the AP Manager, and act as backup for the AP Manager’s payment run.
Review employee expense reports in Navan against policy, give clear feedback where something does not comply, and clear approvals promptly.
Contribute to the shared AP inbox in Intercom, giving suppliers and internal staff timely, accurate answers and resolving queries through to completion.
Keep supplier records in NetSuite accurate and current by onboarding new vendors, validating their details and tidying up records when needed.
Support month-end close with credit card reconciliations and other AP tasks, delivering by the agreed deadlines.
Contribute to the weekly AP payables review for Financial Planning & Analysis (FP&A), and flag any trends or risks in what you see.
Look for ways to improve how AP work gets done, including using AI and automation, and put forward changes to the AP Manager.
Required skills & experience
Technical skills
Accurate invoice coding and matching across multiple legal entities and currencies.
Working knowledge of AP controls, including vendor validation, approval workflows and segregation of duties.
Ability to reconcile credit card and expense data to the general ledger.
Confidence learning finance systems quickly. Experience with Zip, NetSuite, Navan or Intercom is a plus, and training will be provided.
Clear written English for supplier and stakeholder communication.
Proven track record of high-volume, deadline-driven AP processing, ideally in a fast-growing or software-as-a-service (SaaS) environment.
Behavioural skills
Detail-focused and self-checking: reviews their own work before it reaches anyone else.
Self-directed: manages competing deadlines independently and flags risks early, without needing to be chased.
Follow-through: sees vendor and employee queries through to resolution rather than passing them along, and involves the right person when it needs escalating.
Open and honest: seeks feedback, acts on it, and speaks up when a payment or process looks wrong.
Solution oriented: brings options, not just problems, when something is not working.
Customer minded: treats suppliers and colleagues as customers, and works well across the Manila and Australia teams.
AI skills
Uses Claude and other AI tools as part of everyday work, for example to draft vendor responses, summarise queries, and spot anomalies or duplicates in payment and expense data.
Checks AI output for accuracy before acting on it, and applies sound judgement on what is appropriate to share with AI tools.
Actively looks for ways to improve how AP work gets done through AI, and shares what works with the team. Everyone at Mitti is expected to do this.
Success looks like
Invoices are processed within agreed turnaround times, and none are left in draft at the end of each day.
The AP inbox is actioned daily, with vendor and employee queries resolved first time wherever possible.
The team's payment runs and expense runs go out on schedule and free of errors, with this role's contribution accurate and on time.
Month-end AP and credit card reconciliation tasks are completed by the close deadlines.
At least one improvement to AP ways of working, including through AI, has been proposed and adopted.
Key stakeholders
Accounts Payable Manager
Accounting and Finance team across Manila and Australia
FP&A
Employees submitting expenses, and budget holders
External suppliers and vendors
What this role is not
The AP Manager owns the AP function. The AP Specialist contributes to processing and preparing payments as part of the team, but does not approve payments or make policy decisions. Those sit with the AP Manager and the wider Finance leadership.
What you need to know
Office/in-person: this is a hybrid role based in Manila. Three days a week in the office are required during the probation period, and the arrangement after that will be agreed with your manager.
Hours: Asia-Pacific (APAC) time zone, with overlap with the Australian team.
Month-end: some extra availability may be needed around month-end close.
We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire Mitti team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia , the US and the UK .
Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you
You can find out more about life at Mitti via Youtube , Twitter , Instagram and LinkedIn.
To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to Mitti or any of our employees. We are not responsible for any fees associated with unsolicited resumes.