Role Summary: The Administrative Assistant plays a critical role in supporting the efficient operation of Hap Foods by providing comprehensive clerical, organizational, and communication support across departments. This position ensures that daily office functions run smoothly, records are accurately maintained, and internal and external communications are handled promptly and professionally. The ideal candidate will be highly organized, proactive, and detail-oriented, capable of managing multiple tasks in a fast-paced environment while upholding company standards and compliance. This role serves as a key liaison between teams, contributing directly to operational effectiveness and overall business continuity. Responsibilities: Manage daily office operations, including document filing, record organization, and office workflow coordination Serve as the primary point of contact for phone calls, emails, and customer inquiries; respond with professionalism and timeliness Maintain accurate and up-to-date records related to sales, inventory, expenses, and staff activities Schedule and coordinate meetings, appointments, and internal events; manage calendars for key personnel Monitor office supply levels and assist with procurement, tracking, and inventory management Support customer service initiatives by responding to orders, complaints, and follow-up requests Prepare routine reports and help management with data entry, documentation, and record-keeping Ensure all documentation complies with company policies and regulatory standards