It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Location: Sydney or Melbourne
Why ServiceNow
AI is changing how enterprises run, and ServiceNow is where it gets put to work. Our platform connects people, data, workflows and AI agents across the whole organisation, so customers get outcomes, not just insights. We're a team that stays hungry and humble, wows customers, creates belonging and wins together.
About this role
Great ideas don't win Enterprise deals. Great ideas you can see working do.
As an Advisory Presales Solution Consultant, you'll work alongside account teams to help some of Australia's biggest organisations solve real business problems on the ServiceNow AI Platform. You'll guide customers from the first conversation to confident decisions, and you'll have the room to try bold ideas, learn fast and make an impact that shows.
What you will do
What you bring
Desirable
Create belonging
We do our best work when people bring different backgrounds, perspectives and ways of thinking. If you don't tick every box but you're curious, energetic and keen to build, we'd love to hear from you.
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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