About the Role
This position is primarily responsible, under the supervision of the Aquatic Director, and Assistant Aquatics Director for assisting in the planning, organizing, directing, budgeting and evaluating those programs within his/her program area in accordance with the mission, purposes and polices of the association. Additional responsibilities include: orientating, training and supervising all staff, paid and volunteer, related to his/her area of responsibility. This position will act on behalf of the Aquatic Director/Assistant Aquatics Director in their absence, and, at all times, shall work within the guidelines of the aquatic policies.
*Must have active Lifeguard Certifications. (ex. YMCA, Red Cross)
Key Responsibilities
Key Functions/Responsibilities:
- Provide excellent member service by exceeding member expectations.
- Engage in active listening with members in order to build relationships, understand individual’s goals and interests, and take the initiative to assist in the achievement of those goals.
- Responsible for scheduling and supervising (in consultation with Aquatic Director) of all lifeguard and instructor personnel.
- Work to review staff, class, and pool scheduling.
- Work closely with the Aquatic Director in the execution of the Instructional swim programs.
- Be available to teach and/or guard as needed.
- Be available to answer questions from members, program participants and staff.
- In conjunction with Aquatic/Assistant Aquatics Director, oversee all required safety and quality training, drills, and documentation.
- Share responsibility with supervisors for the care and maintenance of facility and related program equipment.
- Assist in ordering equipment purchases and Aquatic/First Aid supplies as necessary.
- Maintain concise records essential for control, evaluation and reporting to committees, Board and Aquatics Director.
- Aid in implementing special events that relate to the Aquatic Department and the YMCA as a whole.
- Participate in staff meetings as a member of the branch management team.
- Remain current in required and voluntary training in order to promote growth of mind and spirit and character values for all.
- All other duties as assigned or needed.
Skills, Knowledge and Expertise
Education:
- Associates or Bachelor’s degree from an accredited college or university, preferred.
- At least 18 years of age, with YMCA Lifeguarding certification. If Red Cross certified, the employee must cross over to YMCA certification within six months of hire.
Experience:
- At least two years experience in instruction and management of a wide variety of Aquatics programs and pool maintenance.
- Experience supervising staff and developing pool schedules and class schedules, as well as good member relation and staff relation skills.
- Must be aware of YMCA movement and trends in the aquatic field and must continue to enhance his/her knowledge in YMCA Aquatic Management and certifications.
REQUIRED TRAINING/CERTIFICATIONS:
Pre-employment
- YMCA Lifeguarding or ARC
- Minimum of 1 years aquatic experience
- 60-90 Days
- Child Abuse Prevention (within first four weeks of employment)
- Respect in the Workplace (Sexual Harassment Prevention)
- Listen First
- 90-120 Days
- Creating the Member Experience
- 1 Year
- YSL
- Adult Learning Concepts
- Facilitation Skills
- 18 Months
- Orientation to the Y Training System
- YLGI or ASHI instructor**
Physical Demands:
- Physically and verbally able to interact with members and staff.
- At times, be able to lift up to 50 lbs.
WORK ENVIRONMENT:
- The noise level in the work environment is usually moderate.
Benefits
Why work at the Y?
The YMCA of Greater Boston is an incredible place to have a fulfilling career or enjoy part-time employment — all while we are supporting and strengthening our communities, because our community is our cause. When you join us in your career here, you can look forward to:
- Developing your leadership skills in a caring, challenging & diverse working environment.
- Exploring a wide range of opportunities as you learn new skills and functions.
- Shaping the future of young children while making a difference each day for our communities and each other.
- Engaging in YMCA career training programs and working alongside those who have the same passion.
- A healthy work/life balance
- Comprehensive benefits including:
- FREE YMCA Membership for you.
- Discount on Specialty Programs like Personal Training and Swimming Lessons.
- Discounted or FREE family membership.
- Robust Retirement Plan up to 10%. (see eligibility requirement)
- Health, Dental, and Vision Benefit Package.
- Vacation and Sick Time (PT receive sick time)