Company Description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
What you get to do in this role:
- Direction of the SC Team Leads and Managers and other SC’s within the region, and development of long-term coverage plans for the region
- Lead change and through change of a hyper growth company
- Partner with sales counterpart to develop of account/business strategy
- Partner with sales counterpart in support of business selling motion. Activities will include high-level presentations, problem resolution, relationship development, and coordination of corporate resource involvement with the top prospects within the region
- Coordination/Liason of strategic development of resources within the region, including approval of training plans, career development planning, conducting regular reviews, coaching/counseling SC's for their professional growth
- Compensation decisions for the ever-changing business
- Review of resource utilization, planning for specialized coverage of all major sales activity areas (Direct, Channel, OEM and Marketing), and review of the resource matching process
- Providing assistance to the managers in the recruitment and hiring of SC's to fill staffing requirements
- Understanding of FedRAMP and DoD Impact Level Accreditations
- Provide thought leadership to Senior Government Executives around business and digital transformation
- Develop key strategic relationships with Channel Partners to drive market share
- Create an organizational culture in the regional SC Organization that will be a basis for the motivation, development, and retention of all SC’s
- Participation in regular territory reviews with regional sales directors resulting in a detailed understanding of the top deals in the region
- The ability to speak to press and analysts about ServiceNow technology – from product releases to overall value propositions
- Additional responsibilities include development of relationships with other organizations inside ServiceNow as well as maintaining current knowledge of both corporate and industry direction
Qualifications
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- TS or TS-SCI Clearance
- Experience working in a fast-growing environment and understanding of different cultural and working environments
- Experience in coordinating large scale recruitment programs
- Understanding of standard approaches to coaching, mentoring and management of individual contributors and managers
- Ability to motivate and inspire a growing team of leading Presales Solutions Consultants
- Experience in Value Based Selling or Solution Selling
- A thorough understanding of the SaaS Market space, the provision of PaaS based solutions and a broad understanding of Service Management practices
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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