Company Description
Pullman Kuching is centrally located in the Kuching Golden Triangle, enjoying pride of place on Jalan Mathies hill, with panoramic city and river views. The first Pullman hotel in this vibrant city, Pullman Kuching features 389 spacious, contemporary rooms and offers easy access to renowned Borneo national parks. The hotel is ideal for business guests, offering an abundance of conferencing space, state of the art facilities and technology, plus a range of trendy restaurants and bars, and a high-end spa.
Job Description
Job Summary
The Assistant Housekeeper – Public Area is responsible for supervising the cleanliness and upkeep of all hotel public areas, ensuring a clean, safe and pleasant environment for guests and colleagues.
Key Responsibilities
- Supervise the daily cleaning and maintenance of hotel public areas.
- Ensure the lobby, corridors, washrooms, lifts, restaurants, function areas and other public spaces are maintained to hotel standards.
- Assign daily duties and monitor the performance of Public Area Attendants.
- Conduct regular inspections to ensure cleanliness and presentation standards are maintained.
- Ensure cleaning equipment, chemicals and supplies are used correctly and safely.
- Monitor stock levels of cleaning supplies and request replenishment when required.
- Coordinate with Engineering and other departments on maintenance issues identified in public areas.
- Respond promptly to guest requests and cleanliness-related concerns.
- Ensure proper cleaning schedules and checklists are followed.
- Train, coach and guide Public Area Attendants on cleaning procedures and service standards.
- Ensure proper handling and storage of cleaning equipment and chemicals.
- Report any safety hazards, damages or maintenance issues to the relevant department.
- Assist with deep cleaning and special cleaning projects when required.
- Ensure compliance with hotel, hygiene, safety and Accor housekeeping standards.
- Perform other duties as assigned by the Housekeeping Management.
Qualifications
- Minimum 2–3 years of experience in Housekeeping, preferably in a hotel environment.
- Previous supervisory experience is preferred.
- Good knowledge of public area cleaning procedures and standards.
- Strong attention to detail and cleanliness.
- Good leadership and team coordination skills.
- Responsible, hardworking and service-oriented.
- Able to work independently and manage daily operational tasks.
- Good communication and interpersonal skills.
- Willing to work shifts, weekends and public holidays.
- Open to Malaysian candidates only; preferably local Sarawakian