Job Description
We are seeking an enthusiastic and detail-oriented Assistant Manager to join our team at our Taylorville location on West Park Street. As an Assistant Manager, you will play a crucial role in driving operational excellence and fostering a positive work environment. You will work collaboratively with our team to deliver exceptional customer service while maintaining efficient store operations. This is an opportunity to develop your leadership skills in a fast-paced, goal-oriented environment where your contributions directly impact our success.
- Lead and supervise shift operations, ensuring all team members are engaged and performing at their best
- Manage employee scheduling, training, and development to build a motivated and capable team
- Interact professionally with customers and employees, demonstrating empathy and a customer-focused approach
- Handle cash management, financial transactions, and money reconciliation with accuracy and transparency
- Answer phones, take orders, and provide exceptional customer service while maintaining operational efficiency
- Oversee store cleanliness, organization, and compliance with operational standards
- Make decisive, analytical decisions to resolve conflicts and address operational challenges
- Assist in inventory management and stock organization
- Perform physical tasks including lifting up to 25 pounds regularly
- Support the Store Manager in achieving sales goals and performance metrics
- Communicate clearly and transparently with team members and management
- Demonstrate resilience and adaptability in a dynamic work environment
Qualifications
**Required Qualifications:**
- Proven experience in a supervisory or management role
- Strong interpersonal and communication skills (written and verbal)
- Excellent math and problem-solving abilities
- Demonstrated customer service excellence and commitment to customer satisfaction
- Ability to manage multiple tasks simultaneously and prioritize effectively
- Strong organizational and time management skills
- Proficiency in cash handling and basic financial management
- Friendly, diligent, and responsible work ethic with a positive attitude
- Ability to lift up to 25 pounds regularly
- Physical capability to stand for extended periods
**Preferred Qualifications:**
- Experience in food service, retail, or hospitality management
- Proven track record of employee training and development
- Experience with point-of-sale (POS) systems
- Conflict resolution and mediation experience
- Knowledge of food safety and health regulations
- Experience in inventory management and ordering