Job Description
We're looking for an enthusiastic and organized Assistant Manager to join our team at our Edwardsville location (120 E Vandalia St). As an Assistant Manager, you'll play a vital role in driving operational excellence and creating a positive work environment. This position offers the opportunity to develop your leadership skills while supporting both your team and our customers in achieving their goals. If you're a detail-oriented professional with strong interpersonal abilities and a passion for delivering exceptional service, we'd love to hear from you.
- Lead and supervise shifts, ensuring smooth daily operations and adherence to company standards
- Manage employee scheduling, training, and performance to build a motivated and efficient team
- Handle cash management, including register reconciliation, deposits, and financial accuracy
- Interact professionally and empathetically with customers to resolve concerns and ensure satisfaction
- Answer phones, take orders, and provide accurate information in a timely manner
- Maintain store cleanliness and organization, setting an example for team members
- Analyze operational metrics and identify opportunities for improvement and cost optimization
- Delegate tasks effectively and provide constructive feedback to support team development
- Lift and move items up to 25 pounds regularly as part of daily operations
- Collaborate with store leadership to implement new initiatives and drive business goals
- Demonstrate problem-solving skills to address challenges decisively and transparently
Qualifications
**Required Skills & Competencies:**
- Strong math and problem-solving abilities
- Excellent money management and cash handling experience
- Outstanding customer service and communication skills
- Proven employee management and leadership capabilities
- Proficiency with point-of-sale (POS) systems
- Time management and organizational skills
- Conflict resolution and interpersonal skills
- Physical capability to lift up to 25 pounds regularly
**Required Experience & Attributes:**
- Friendly, diligent, and responsible work ethic
- Positive attitude and genuine enthusiasm for the role
- Demonstrated ability to work collaboratively in a team environment
- Experience managing shifts or leading operational teams
- Proven track record of delivering results and meeting goals
- Resilience and adaptability in a fast-paced environment
**Preferred Qualifications:**
- Previous experience in a supervisory or management role
- Knowledge of inventory management and stock control
- Experience with employee training and development
- Familiarity with food safety standards and practices
- Experience in the food service or retail industry
Additional Information
All your information will be kept confidential according to EEO guidelines.