Company Description
North Star Pizza is an expanding franchise, currently encompassing 27 locations, with significant growth potential. This trajectory offers employees unlimited opportunities for professional advancement within our organization.
Job Description
Starting wage is $15-20/hr depending on experience
We are seeking a detail-oriented and customer-focused Assistant Manager to join our team at 4701 Clark Avenue in White Bear Lake, United States. As an Assistant Manager, you will play a crucial role in overseeing daily operations, supporting staff, and ensuring exceptional customer service.
- Assist in managing daily store operations and staff supervision
- Ensure high standards of customer service and address customer inquiries or concerns
- Oversee inventory management, including stock ordering and rotation
- Coordinate and participate in food preparation and quality control
- Process telephone and in-person orders efficiently
- Manage cash handling and financial transactions
- Maintain a clean and organized work environment
- Train and mentor new team members
- Assist in implementing company policies and procedures
- Support the store manager in achieving sales targets and operational goals
- Handle scheduling and staff allocation
- Ensure compliance with health and safety regulations
- Resolve conflicts and address employee concerns
- Participate in continuous improvement initiatives
Qualifications
- Previous experience in customer service or retail management
- Strong leadership and team management skills
- Excellent communication skills, both verbal and written
- Proficiency in operating store equipment and POS systems
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving and decision-making abilities
- Basic math skills and cash handling experience
- Computer literacy, including proficiency with keyboard and touch screen systems
- Physical ability to stand for extended periods, lift up to 50 pounds, and navigate stairs
- Flexibility to work in various temperatures and conditions
- Time management and organizational skills
- Conflict resolution and customer service orientation
- Ability to work independently and collaboratively in a team environment
- Food safety knowledge and certification (preferred)
- High school diploma or equivalent (required)
Additional Information
All your information will be kept confidential according to EEO guidelines.