About the Role
This position is primarily responsible, under the supervision of the Aquatic Director, for assisting in the planning, organizing, directing, budgeting and evaluating those programs within his/her program area in accordance with the mission, purposes and polices of the association. Additional responsibilities include recruiting, orienting, training and supervising all staff, paid and volunteer, related to his/her area of responsibility. This position will act on behalf of the Aquatic Director in his/her absence, and, at all times, shall work within the guidelines of the aquatic policies.
Key Responsibilities
Key Functions/Responsibilities:
- Provide excellent member service by exceeding member expectations.
- Engage in active listening with members in order to build relationships, understand individual’s goals and interests, and take the initiative to assist in the achievement of those goals.
- Responsible for recruiting, scheduling and supervising (in consultation with Aquatic Director) of all lifeguard and instructor personnel.
- Work with Aquatic Director to develop, oversee and monitor Aquatics budget.
- Work with supervisor in the planning and scheduling of program facilities for the smooth functioning of daily operations.
- Work to review staff, class, and pool scheduling.
- Work closely with the Aquatic Director in the execution of the Instructional swim programs.
- Teach and/or guard as needed, up to 20 hours per week.
- Be available to assist with registration and answer questions from members, program participants and staff.
- Provide on-going training and development of aquatic personnel.
- In conjunction with Aquatic Director, oversee all requires safety and quality training, drills, and documentation.
- Share responsibility with supervisor for the care and maintenance of facility and related program equipment.
- Assist in ordering equipment purchases and Aquatic/First Aid supplies as necessary.
- Maintain concise records essential for control, evaluation and reporting to committees, Board and Aquatics Director.
- Establish a working relationship with community agencies, businesses, schools and other resources.
- Aid in implementing special events that relate to the Aquatic Department and the YMCA as a whole.
- Submit news articles on a regular basis to local newspapers regarding aquatics programs and special events.
- Record aquatic statistics for each session and distribute and collect program evaluations during each session.
- Participate in staff meetings as a member of the branch management team.
- Remain current in required and voluntary training in order to promote growth of mind and spirit and character values for all.
- All other duties as assigned or needed.
Skills, Knowledge and Expertise
Education:
- Bachelor’s degree from an accredited college or university.
- At least 21 years of age, with YMCA Lifeguarding certification. If Red Cross certified, the employee must cross over to YMCA certification within six months of hire.
Experience:
- At least two years experience in instruction and management of a wide variety of Aquatics programs and pool maintenance.
- Experience supervising staff and developing pool schedules and class schedules, as well as good member relation and staff relation skills.
- Must be aware of YMCA movement and trends in the aquatic field and must continue to enhance his/her knowledge in YMCA Aquatic Management and certifications.
Physical Demands:
- Physically and verbally able to interact with members and staff.
- Half of work hours in direct service, guarding or instructing
- Be able to lift up to 50 lbs.
Work Environment:
- The noise level in the work environment is usually moderate.
- Some weekend and evening work is expected, with the flexibility needed to be available if needed for early mornings, evenings, weekends, and holidays.
- Travel will be necessary when attending trainings or meetings.
Required Training/Certifications:
Benefits
Why work at the Y?
The YMCA of Greater Boston is an incredible place to have a fulfilling career or enjoy part-time employment — all while we are supporting and strengthening our communities, because our community is our cause. When you join us in your career here, you can look forward to:
- Developing your leadership skills in a caring, challenging & diverse working environment.
- Exploring a wide range of opportunities as you learn new skills and functions.
- Shaping the future of young children while making a difference each day for our communities and each other.
- Engaging in YMCA career training programs and working alongside those who have the same passion.
- A healthy work/life balance
- Comprehensive benefits including:
- FREE YMCA Membership for you.
- Discount on Specialty Programs like Personal Training and Swimming Lessons.
- Discounted or FREE family membership.
- Robust Retirement Plan up to 10%. (see eligibility requirement)
- Health, Dental, and Vision Benefit Package.
- Vacation and Sick Time (PT receive sick time)