Company Description
SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance, and sustainability.
Job Description
- Lead operational readiness and day-to-day service delivery for vehicle inspection centres and mobile inspection units.
- Coordinate authority approvals, licensing readiness, inspection workflows, SOPs, quality controls and compliance requirements.
- Manage resource planning, customer coordination, vendor/workshop interface, issue resolution and service continuity.
- Track KPIs, turnaround time, inspection quality, corrective actions and continuous improvement across inspection operations.
- Strong operational planning, stakeholder management and customer service delivery capability.
- Working knowledge of vehicle inspection workflows, roadworthiness checks, registration/renewal inspection and regulatory documentation.
- Ability to coordinate with transport authorities, fleet customers, workshops, vendors and internal technical/operations teams.
- Arabic speaking preferred for authority liaison, front-end customer communication and local stakeholder coordination.
Qualifications
- Degree or diploma in Automobile, Mechanical, Electrical, Electronics Engineering or related technical discipline.
- Exposure to vehicle inspection, automotive diagnostics, workshop operations, quality, HSE or ISO/IEC 17020 preferred.
- Process-oriented, customer-focused and operationally strong profile with hands-on coordination capability.
- English communication required for reporting and coordination; Arabic speaking preferred.
- 3–5 years’ experience in vehicle inspection, automotive service operations, fleet inspection, workshop operations or TIC-related technical operations.
- Understanding of inspection processes, safety checks, vehicle condition assessment, reporting, manpower coordination and customer handling.
- Knowledge of UAE/GCC vehicle inspection requirements, transport authority procedures, operating standards and service quality controls preferred.
- Ability to manage KPIs, turnaround time, inspection quality, non-conformities, corrective actions and continuous improvement initiatives.
Additional Information
- 2–4 years’ experience in product compliance, conformity assessment, certification support or technical documentation review.
- Exposure to telecom, wireless, IoT, electrical/electronics product categories and related GCC/Middle East approval schemes.
- Understanding of applicable schemes such as type approval, G-Mark, ECAS, SABER, IECEE, RoHS or energy efficiency programs preferred.
- Ability to review compliance evidence, identify gaps, follow up with clients/labs and support timely certification submissions.