Company Description
Just ten minutes away from the famed monuments of Angkor Wat, French colonial elegance sits amidst the manicured gardens of Sofitel Angkor Phokeethra Golf & Spa Resort. This 5-star hotel promises a memorable holiday for couples and families alike, with five restaurants and bars, the largest free-form pool in Cambodia and relaxing treatments by Sofitel SPA with L'Occitane.
Enjoy the world class 18-hole golf course, Phokeethra Country Club, managed by Sofitel, just 25-minutes from the Resort.
Sofitel is the best hotel in Siem Reap, with a standard of accommodation that has seen the hotel regularly awarded as Siem Reap's best Angkor golf resort. There are 238 rooms, including 23 suites and the premier Opera Suite.
Job Description
- Oversee all bar operations, including service standards, inventory management, and staff performance to ensure exceptional guest experiences
- Lead, train, and supervise bar staff, including bartenders, servers, and support personnel; conduct regular performance evaluations and provide ongoing coaching
- Manage bar inventory, ordering, and stock rotation; monitor costs and implement strategies to optimize profitability while maintaining quality standards
- Develop and maintain innovative cocktail menus and beverage programs that align with hotel standards and guest preferences
- Ensure strict adherence to all health, safety, and liquor licensing regulations; maintain compliance with local and national hospitality laws
- Deliver exceptional customer service by engaging with guests, addressing concerns, and ensuring satisfaction with beverages and service
- Establish and maintain relationships with beverage vendors and suppliers to secure competitive pricing and quality products
- Implement quality control procedures to ensure consistency in drink preparation, presentation, and service standards
- Monitor and manage staff scheduling to optimize coverage, reduce labor costs, and maintain service excellence
- Identify opportunities for revenue enhancement through upselling, promotions, and special beverage offerings
- Maintain detailed records of sales, inventory, and staff performance; prepare regular reports for management review
Qualifications
•Minimum 5 years in similar position in the luxury setting
•Fluent English speaking
•Strong leadership skills and the ability to motivate and develop a team.
•Excellent knowledge of cocktails, spirits, wines, and beverage operations.
•Strong inventory control, stock management, and cost-control skills.
•Creativity in developing drink menus, promotions, and new concepts.
•Proficiency in bar management systems, POS software, and inventory management tools
•Outstanding customer service skills with ability to engage guests and resolve complaints professionally
•Strong vendor relationship management and negotiation skills