We want you on our team!
Could you be our new Boarding Agent
· Location: Philadelphia
· Reporting to: Port Manager
· Department / team: Shipping Operations
· Employment Type: Full Time
· Travel requirements: Yes, to and from the Port – occasional travel to Vessels
· Key Tech/Tools: MS Office365 Microsoft products, including Word, Excel, PowerPoint and GACAgent which will be learned on the job
What would your day at GAC look like?
· Attend to vessels and handle all operational matters in accordance with the guidelines outlined in the GAC Quality Management System.
· Respond to all enquiries and handle all operational matters relating to principals and prospective principals.
· Coordinate arrival of vessels with all port personnel including pilots, tugs, line handlers, terminal operators, and governmental authorities.
What’s in it for you?
This is your chance to become part of the global GAC team, which has been providing professional shipping, logistics, and marine services since 1956. Everything we do is guided by the GAC Spirit, built on mutual loyalty between management and staff, and a belief in the value of our people as individuals - not just for the jobs they do.
With more than 7,500 colleagues in 300 strategically located offices in more than 50 countries around the world, we focus on quality, safety, and sustainability with a human touch. Emphasizing a long-term approach, innovation and ethics, our flexible and integrated portfolios are designed to work within and support our customers’ operations.
Role Summary
The Boarding Agent is responsible for managing day-to-day vessel operations from pre-arrival through departure and close-out. This includes coordinating with port authorities, terminals, and service providers, ensuring all regulatory requirements are met, and keeping customers and stakeholders fully informed throughout the port call.
The role requires strong ownership of each job, including cost awareness, documentation, system updates, and timely job closure. You will be expected to operate independently, make decisions in real time, and ensure each port call is executed safely, efficiently, and without delay.
Note: The candidate is expected to comply with the GAC Health, Safety, Security and Environment (HSSE) Policy and GAC HSSE Manual procedures that emphasize industrial and personal safety and environmental precautions. Shortlisted candidates will be subject to a background check that includes drug and alcohol screening.
***Eligible to work in the United States