Cafe Assistant

Company Description

At Aramark, we empower our people to create experiences that matter. We share a passion for hospitality, it's at the foundation of everything we do. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing, a role at Aramark can help you reach your full potential.

Job Description

We are seeking an enthusiastic and customer-focused Coffee Assistant to join our team in Dublin, Ireland. This is an excellent opportunity for someone who is passionate about delivering outstanding customer service, preparing quality beverages, and working collaboratively within a dynamic café environment. As a Coffee Assistant, you will play a vital role in creating a welcoming atmosphere whilst maintaining the highest standards of efficiency and professionalism. - Greet customers warmly and take food and beverage orders with a friendly and professional demeanour - Prepare and serve coffee, tea, speciality beverages, and snacks to the highest quality standards

• Provide exceptional customer service and resolve enquiries or complaints professionally and empathetically - Maintain cleanliness and organisation of tables, counters, kitchen areas, and dining spaces throughout your shift - Restock food, beverages, and café supplies promptly and efficiently - Assist with opening and closing café procedures, ensuring all tasks are completed thoroughly
• Adhere strictly to food safety, hygiene, and health and safety regulations at all times - Operate tills accurately and process customer transactions with care and attention to detail - Support colleagues to ensure smooth and efficient café operations - Demonstrate flexibility and willingness to learn new skills and develop your barista knowledge

Qualifications

**Required Skills and Attributes:** - Excellent communication and people skills with the ability to interact positively with diverse customers - Strong organisational skills and meticulous attention to detail - Ability to work effectively under pressure and manage multiple tasks simultaneously - Demonstrated knowledge of food hygiene and food safety standards

• Positive, customer-focused attitude with genuine passion for delivering excellent service - Capability to work both independently and collaboratively as part of a supportive team - Basic numeracy skills for till operations and stock management - Physical stamina and ability to stand for extended periods **Desirable Experience and Qualifications:**
• Previous experience in hospitality, a coffee shop, retail, or customer service environment - Familiarity with coffee preparation techniques and beverage knowledge - Experience operating electronic point-of-sale (EPOS) systems - Food hygiene certification or willingness to obtain one **Personal Qualities:**
• Reliability and punctuality - Resilience and flexibility in a fast-paced environment - Willingness to learn and develop your skill base - Inclusive and empathetic approach to customer interactions

Additional Information

About Aramark 
Aramark Ireland is a leader in food, facilities, and workplace services, supporting clients across healthcare, education, business, and the public sector. With over 40 years in Ireland and more than 8,000 colleagues across Ireland and Northern Ireland, we are committed to service excellence, innovation, sustainability, and creating meaningful experiences for our clients, colleagues, and communities.  

Aramark is committed to creating a diverse and inclusive workplace and welcomes applications from all candidates.