Company Description
The Catering, Hospitality & Mailroom Supervisor will be responsible for the daily coordination and supervision of catering, hospitality, and mailroom operations. The successful candidate will ensure services are delivered efficiently, professionally, and in line with company standards while creating an outstanding experience for clients, visitors, and employees.
Key Responsibilities
- Coordinate the daily delivery of catering, hospitality, and mailroom services.
- Ensure high-quality food service and exceptional customer experience at all times.
- Manage hospitality bookings, meetings, events, conferences, and client functions.
- Lead, motivate, and support catering team members, ensuring excellent performance standards.
- Work closely with the mailroom team to ensure compliance with all operational procedures and service level agreements.
- Monitor service quality, health & safety standards, and food hygiene compliance.
- Manage stock levels and oversee the ordering of catering, hospitality, and office supplies.
- Build strong relationships with clients, visitors, suppliers, and key stakeholders.
- Ensure all hospitality areas, meeting rooms, and service spaces are maintained to a professional standard.
- Maintain accurate records, reports, and documentation as required.
- Identify opportunities for service improvement and operational efficiencies.
- Support the implementation of company policies, procedures, and best practices.
Job Description
- Previous experience in catering, hospitality, food service, facilities, or workplace services supervision.
- Strong customer service skills with the ability to build positive client relationships.
- Excellent communication and interpersonal skills.
- Proven ability to coordinate multiple priorities in a fast-paced environment.
- Leadership experience with the ability to motivate, coach, and support team members.
- Strong organisational and time management skills.
- High attention to detail and commitment to service excellence.
- Good understanding of health & safety, food hygiene, and compliance requirements.
- Effective problem-solving and decision-making capabilities.
- Competent in Microsoft Office applications and general administrative systems.
- Flexible, professional, and adaptable approach to work.
Additional Information
About Aramark
Aramark Ireland is a leader in food, facilities, and workplace services, supporting clients across healthcare, education, business, and the public sector. With over 40 years in Ireland and more than 8,000 colleagues across Ireland and Northern Ireland, we are committed to service excellence, innovation, sustainability, and creating meaningful experiences for our clients, colleagues, and communities.
Aramark is committed to creating a diverse and inclusive workplace and welcomes applications from all candidates.