Job Summary:
The Part-Time Club Manager plays a key leadership role in overseeing the daily operation and success of the Club. This position is responsible for the daily operations of a Boys & Girls Club site with a focus on delivering a high-quality, equitable member experience, managing facilities, and ensuring alignment with the Club’s mission and grant-funded initiatives. The Club Manager serves as an effective leader and communicator who can motivate staff and volunteers to uphold a culture of excellence, maintain a safe and welcoming environment, oversee program compliance, and promote financial sustainability. The role requires the ability to handle high workloads, meet deadlines, and manage interruptions with composure and ease. This is a grant-funded position, and continued employment is contingent upon the availability of funding.
Essential Functions & Responsibilities:
Mission Impact
- Plan programs and activities that align with Boys & Girls Clubs of Greater Milwaukee (BGCGM) mission and offer a positive member experience for youth ages 4–18.
- Oversee implementation of high-quality programs through continuous quality improvement (CQI).
- Manage program partner relationships to ensure consistent and mission-aligned programming.
- Submit annual outcome tracking reports as required.
- Prepare and submit comprehensive program plans for school year and/or summer programs.
- Coordinate member registration processes to ensure accuracy and accessibility.
- Conduct annual data certification to maintain accurate membership and participation records.
People Power
- Recruit, hire, and onboard staff according to BGCGM and DCF251 requirements.
- Facilitate new hire orientation and ongoing staff development, including annual professional development requirements.
- Supervise, schedule, and evaluate staff performance, including timecard approvals and job changes.
The current Club Manager has accepted a full-time position with MPS and has decided to step down from her role as Club Manager. In addition, Shanonda plans to apply for the open Administrative Coordinator position. As a result, the Club Manager position will become vacant and will need to be filled through the recruitment process.
- Conduct regular 1:1s, staff meetings, and performance reviews.
- Manage staff discipline as needed.
- Ensure staff requirements compliance with DCF251 for group childcare centers.
- Maintain compliance with The Registry, Youngstar, and CCPP.
Safety
- Conduct quarterly and annual safety assessments to maintain a safe Club environment.
- Oversee development and implementation of Emergency Action Plans and conduct regular emergency drills.
- Lead and implement child tracking, parent pick-up, and other child safety procedures according to BGCGM’s Member Care Manual and DCF251 regulations.
- Maintain proper staff: child ratios during Club program hours.
- Conduct monthly DCF walkthroughs to ensure compliance with state licensing requirements.
- Complete and record incident reports and maintain medical logbook as required by DCF251.
* Oversee facility and vehicle maintenance, including annual vehicle inspections, preventative maintenance, and cleanliness.
* Track and monitor Club vehicle routes for safety and efficiency.
Financial Sustainability
- Track and monitor Club finances bi-weekly, including budget tracking and cash deposits for a budget up to $200,000.
- Manage marketing, registration, and collection of WI Shares and private pay fees to ensure the Club’s overall financial sustainability.
- Oversee purchasing and invoicing processes using proper databases.
- Complete monthly reviews of general ledger for accuracy.
*Serve as a Club credit card holder, ensuring responsible use and reconciliation of expenses.
Compliance
- Ensure timely submission of monthly club reports and adherence to internal and external reporting requirements.
- Uphold Club policies and requirements according to the Employee Handbook, Member Care Manual, and DCF251 for group childcare centers.
- Ensure compliance with grants that are a part of the Club’s budget.
- Oversee completion of all required assessments, reviews, and reports related to staffing, safety, and program performance.
- Maintain CACFP food program training and compliance with all meal service requirements.
- Ensure adherence to Youngstar quality standards and continuous improvement efforts.
Other duties as assigned
*These duties are only relevant to Club Manager’s that hold a Credit Card and/or manage a BGCGM vehicle.
Education Requirements:
One of the following is required:
- Bachelor’s Degree in Education (preferred)
- Associate's degree (preferably in childcare or related field)
- High School Diploma with Registry Credential for Center Director 51+
Competencies Measured:
A successful employee in this role demonstrates knowledge, skills, abilities, and behaviors indicative of the following competencies.
Functional:
- Stakeholder Engagement
- Financial Management
- Program Implementation & Compliance
- Safety & Risk Management
- Data-Driven Decision Making
- Member Recruitment & Engagement
Leadership:
- Nonjudgmental Capacity for Agility & Adaptability
- Cultivate, Empower, and Influence
- Effective & Strategically Precise Communication
- Critical Thinking and Information Literacy
- Decision Making and Judgement
- Ownership & Initiative
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and use hands to touch, handle, or feel. The employee is occasionally required to stand and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. The employee must be able to demonstrate and perform various sports activities. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
Work Environment:
BGCGM provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. BGCGM complies with applicable state and local laws governing non-discrimination in employment. Auxiliary Aids and services are available to individuals with disabilities upon request. If you need this material interpreted to a language you understand or in a different format, or need assistance in accessing services, please contact us at 414-267-8100. Deaf, hearing or speech impaired callers may reach us by the Wisconsin Relay number 711.