Since opening our first self-storage facility in 1972, Public Storage has grown to become the world’s largest owner and operator of self-storage facilities. With thousands of locations across the United States and Europe and more than 170 million net rentable square feet, we are also among the largest landlords globally.
Recognized as a Great Place to Work by the Great Place to Work Institute, Public Storage is a member of the S&P 500 and FT Global 500. Our common and preferred stock is traded on the New York Stock Exchange.
As the nation’s leading self-storage provider, we are known for our iconic orange doors and our commitment to delivering simple, reliable storage solutions to millions of customers.
The Customer Care Finance Manager will own key areas of financial planning, forecasting, modeling, reporting, and analysis for the Customer Care organization.
Reporting to the Director of Customer Care & Ancillary Business Finance, this role will analyze financial and operational performance, identify key drivers and trends, and provide recommendations to support business decisions across labor, productivity, vendors, technology, revenue, and customer experience.
The role will work closely with Customer Care, Workforce Management, and Operations to understand business performance and translate operational activity into financial impact. This includes supporting AI, automation, and technology initiatives through financial modeling, business cases, and ROI analysis.
The Manager will lead financial workstreams and projects, while working with the Director, Customer Care, and the broader Finance team on priorities and strategic initiatives.
What You’ll Do
What We’re Looking For
One of our core values is working as OneTeam. We believe in the value of in-person collaboration while recognizing the importance of flexibility. Public Storage teammates are expected to work in the office five days per week, with the option to use up to three flexible remote-work days each month.
**Sponsorship for Work Authorization is not available for this posting. Candidates must be authorized to work in the U.S. without restrictions or requiring sponsorship now or in the future. We do not provide training plans or support for F-1 OPT, STEM OPT extensions, or future visa sponsorship.**