Job Description
Domino's Pizza is seeking a friendly and customer-focused Customer Service Representative to join our team at our 125 S English Station Rd location in Louisville, United States. As a vital member of our team, you'll be the face of our organization, ensuring our customers have an exceptional experience with every interaction.
- Greet customers warmly and take food orders accurately and efficiently
- Process payments and handle cash transactions with precision
- Answer phone calls and respond to customer inquiries in a professional manner
- Collaborate with kitchen staff to ensure timely order preparation and delivery
- Address customer concerns and resolve issues with empathy and care
- Maintain a clean and organized work area
- Assist in inventory management and restocking supplies as needed
- Adapt to changing priorities in a fast-paced environment
- Support team members during peak hours and special events
- Promote new products and special offers to customers
Qualifications
- Excellent communication and interpersonal skills
- Strong customer service orientation with a friendly and approachable demeanor
- Ability to multitask and work efficiently in a fast-paced environment
- Problem-solving skills and the ability to handle challenging situations with grace
- Team player mentality with a willingness to support colleagues
- Basic computer skills for operating point-of-sale systems
- Cash handling experience and ability to maintain accurate transactions
- Flexibility to work various shifts, including evenings and weekends
- Physical ability to stand for extended periods and lift up to 25 pounds
- High school diploma or equivalent (preferred)
- Previous customer service experience in food service or retail (preferred)