Job Description
Join our team as a Customer Service Representative at our Columbia, United States location! We're looking for a friendly and efficient individual to provide exceptional customer service and support our daily operations.
- Greet customers and take orders via phone and in-person
- Prepare and make pizzas according to customer specifications
- Process cash and credit card transactions accurately
- Provide outstanding customer service, addressing inquiries and resolving issues promptly
- Maintain a clean and organized work environment
- Collaborate with team members to ensure smooth operations during busy periods
- Handle multiple tasks simultaneously in a fast-paced environment
- Assist with inventory management and restocking as needed
- Adhere to company policies and food safety regulations
Qualifications
- Excellent customer service skills with a friendly and professional demeanor
- Strong communication abilities, both verbal and written
- Basic math skills for handling cash transactions
- Ability to learn and operate ordering systems and point-of-sale software
- Physical stamina to stand for extended periods and lift up to 25 lbs
- Food preparation skills, with a willingness to learn pizza-making techniques
- Flexibility to work weekends, holidays, and various shifts as needed
- Strong multitasking abilities and attention to detail
- Team-oriented mindset with a positive attitude
- Basic computer skills for order processing
- High school diploma or equivalent preferred
- Previous customer service experience is a plus, but not required
- Ability to work in a fast-paced environment while maintaining composure
- Commitment to maintaining a clean and sanitary work area
Additional Information
All your information will be kept confidential according to EEO guidelines.