Job Description
Domino's Pizza in Berkeley, United States is seeking a friendly and customer-focused Customer Service Representative to join our team at our 9432 Natural Bridge Rd location. As the first point of contact for our valued customers, you'll play a crucial role in ensuring a positive dining experience while supporting our busy restaurant operations.
- Answer incoming phone calls and take customer orders accurately and efficiently
- Provide exceptional customer service, addressing inquiries and resolving issues promptly
- Process cash and credit card transactions
- Assist in pizza preparation and other food service tasks as needed
- Maintain a clean and organized work environment
- Collaborate with team members to ensure timely order fulfillment
- Handle multiple tasks simultaneously during peak hours
- Lift and move items weighing up to 25 lbs
- Adhere to company policies and food safety regulations
Qualifications
- Excellent communication and interpersonal skills
- Strong customer service orientation with a friendly and professional demeanor
- Ability to work in a fast-paced environment and handle multiple tasks efficiently
- Basic computer skills for order processing and cash register operation
- Flexibility to work various shifts, including weekends and holidays
- Physical ability to stand for extended periods and lift up to 25 lbs
- Team player with a positive attitude and willingness to learn
- Ability to follow directions and adhere to food safety protocols
- Time management and organizational skills
- High school diploma or equivalent preferred
- Previous experience in food service or customer service is a plus, but not required
Additional Information
All your information will be kept confidential according to EEO guidelines.