Job Description
Join our dynamic team as a Customer Service Representative at our 3930 Lindell Blvd location in Saint Louis, United States. We're looking for enthusiastic individuals who are passionate about delivering exceptional customer experiences and contributing to our team's success.
- Provide outstanding customer service by greeting customers, answering inquiries, and resolving issues promptly and professionally
- Take customer orders accurately and efficiently via phone and in-person
- Process cash and credit card transactions with precision
- Prepare and assemble food items according to company standards
- Maintain a clean and organized work environment, ensuring compliance with health and safety regulations
- Collaborate with team members to ensure smooth operations during peak hours
- Handle multiple tasks simultaneously in a fast-paced environment
- Assist with inventory management and restocking as needed
- Adapt to changing customer needs and company priorities with a positive attitude
Qualifications
- Excellent customer service skills with a friendly and empathetic demeanor
- Strong verbal and written communication abilities
- Proven ability to follow directions and adhere to company policies
- Flexibility to work various shifts, including weekends and holidays
- Basic math skills for cash handling and order processing
- Ability to multitask efficiently in a fast-paced environment
- Physical stamina to stand for extended periods and lift up to 25 lbs
- Basic computer skills for operating point-of-sale systems
- Keen attention to detail to ensure order accuracy
- Effective time management skills to prioritize tasks
- Team-oriented mindset with a willingness to support colleagues
- High school diploma or equivalent (preferred)
- Previous customer service experience is a plus, but not required
Additional Information
All your information will be kept confidential according to EEO guidelines.