Job Description
We are seeking a friendly and efficient Customer Service Representative to join our team in Blackjack, United States. As a key member of our customer-facing staff, you will be responsible for ensuring exceptional service delivery and maintaining positive customer relationships.
- Answer incoming phone calls and handle customer inquiries professionally
- Take and process customer orders accurately and efficiently
- Prepare food items, including making pizzas, as per company standards
- Handle cash transactions and maintain accurate records
- Provide outstanding customer service throughout all interactions
- Maintain a clean and organized work environment
- Collaborate with team members to ensure smooth operations during busy periods
- Assist with various cleaning tasks as needed
- Lift and move items weighing up to 25 lbs. when required
Qualifications
- Excellent customer service skills with a friendly and professional demeanor
- Strong communication abilities, particularly in handling phone calls
- Basic math skills for processing transactions accurately
- Ability to follow directions and adhere to company procedures
- Physical capability to lift and move items up to 25 lbs.
- Exceptional multitasking abilities in a fast-paced environment
- Keen attention to detail in order processing and food preparation
- Team player mentality with a willingness to support colleagues
- Flexibility to work weekends and holidays as needed
- No prior experience required; on-the-job training will be provided
Additional Information
All your information will be kept confidential according to EEO guidelines.