Job Description
Join our team as a Customer Service Representative at our Dellwood location! We're looking for friendly, customer-focused individuals to provide exceptional service at our busy store located at 10486 W Florissant Ave.
- Greet customers warmly and assist them with their orders
- Answer phone calls professionally and efficiently process orders
- Prepare food items according to company standards
- Handle cash transactions accurately and maintain a balanced register
- Collaborate with team members to ensure smooth operations during busy periods
- Maintain a clean and organized work environment
- Assist with various cleaning tasks as needed
- Provide helpful information about our products and promotions
- Address customer concerns and resolve issues in a friendly, empathetic manner
- Adapt to changing priorities and maintain a positive attitude during peak hours
Qualifications
- Excellent customer service skills with a friendly and professional demeanor
- Strong verbal communication abilities for clear interactions with customers and team members
- Basic math skills for accurate cash handling and order processing
- Ability to follow directions and adhere to company policies and procedures
- Physical capability to lift up to 25 lbs. and stand for extended periods
- Flexibility to work weekends, holidays, and various shifts as needed
- Multitasking abilities to handle multiple orders and tasks simultaneously
- Attention to detail to ensure order accuracy and cleanliness standards
- Team player mentality with a willingness to assist coworkers
- Positive attitude and resilience in a fast-paced environment
- High school diploma or equivalent preferred (not required)