Company Description
As a MBR Customer Service Representative (CSR), you are the first & sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism & optimism are vital to creating a pleasant experience for Customers. You are the face of Domino’s!
Job Description
Join our dynamic team as a Customer Service Representative at our St. Louis location! We're seeking enthusiastic individuals to provide exceptional service and create memorable experiences for our customers. As the face of our company, you'll play a crucial role in maintaining our reputation for excellence in the fast-paced world of pizza delivery.
- Greet customers warmly and take accurate orders in a friendly, efficient manner
- Maintain a clean and sanitized work environment for both team members and customers
- Prepare high-quality products consistently, adhering to company standards
- Utilize advanced equipment and technology to process orders and payments
- Manage time effectively and multitask in a competitive work environment
- Resolve customer concerns promptly and professionally
- Collaborate with team members to ensure smooth operations during busy periods
- Assist in inventory management and restocking as needed
- Operate various equipment within the store safely and efficiently
- Contribute to a positive and inclusive work atmosphere
Qualifications
- Must be 18 years of age or older
- Strong communication and interpersonal skills
- Basic math proficiency for handling transactions and counting change
- Positive, upbeat attitude with a customer-first mindset
- Physical ability to stand, walk, and lift up to 25 pounds
- Willingness to learn and adapt to new processes and technologies
- Detail-oriented with a focus on accuracy and quality
- Ability to thrive in a fast-paced, high-energy environment
- Flexible availability to work various shifts, including evenings and weekends
- Team player mentality with a goal-oriented approach
- Previous customer service experience preferred, but not required
- High school diploma or equivalent (preferred)
Additional Information
BENEFITS
- Flexible hours
- Competitive wages
- Employee discount on all food items
- Advancement opportunities
- Paid Training
FULL TIME DRIVERS BENEFITS (in addition to above benefits):
- Offered Health, Dental & Vision Insurance after 60 days of employment
- Voluntary accident coverage/Critical illness coverage
- Flexible Spending Accounts
- Ability to contribute to a 401(k)