Job Description
Join our team as a Customer Service Representative at our Danville, United States location! We're looking for a friendly and efficient individual to provide exceptional service to our valued customers.
- Answer incoming phone calls and take customer orders accurately
- Prepare and make pizzas according to company standards and recipes
- Process cash and credit card transactions efficiently
- Deliver outstanding customer service, ensuring customer satisfaction
- Maintain a clean and organized work environment
- Assist with various cleaning tasks as needed
- Handle and lift items weighing up to 25 lbs.
- Collaborate with team members to ensure smooth operations during busy periods
- Address customer inquiries, concerns, and special requests promptly and professionally
Qualifications
- Excellent communication skills, both verbal and written
- Strong customer service orientation with a friendly and positive attitude
- Ability to multitask and work efficiently in a fast-paced environment
- Basic computer proficiency for order entry and processing
- Flexibility to work weekends, holidays, and various shifts as needed
- Detail-oriented with a focus on accuracy in order-taking and food preparation
- Problem-solving skills to address customer concerns effectively
- Patience and ability to maintain composure under pressure
- Physical ability to stand for extended periods and lift up to 25 lbs.
- Team player with a willingness to assist colleagues as needed
- Prior experience in food service or customer-facing roles is a plus
- Knowledge of pizza preparation and the food service industry is beneficial but not required