Job Description
Join our team as a Customer Service Representative at our Mount Vernon location! We're looking for a friendly and efficient individual to provide exceptional service to our valued customers.
- Answer incoming phone calls and take customer orders accurately
- Prepare and make pizzas according to company standards
- Process cash and credit card transactions
- Deliver outstanding customer service in a fast-paced environment
- Maintain cleanliness of the work area
- Collaborate with team members to ensure smooth operations
- Handle customer inquiries and resolve issues promptly
- Assist with additional tasks as needed to support the store's operations
Qualifications
- Excellent customer service skills with a friendly and professional demeanor
- Strong communication abilities, both verbal and written
- Capability to follow directions and adhere to company policies
- Basic math skills for handling cash transactions
- Ability to multitask efficiently in a fast-paced environment
- Physical ability to lift up to 25 lbs.
- Flexibility to work weekends and holidays
- Organizational skills to manage multiple orders simultaneously
- Team-oriented mindset with a willingness to collaborate
- Empathy and patience when dealing with customer concerns
- Previous customer service experience preferred but not required
- High school diploma or equivalent (preferred)
Additional Information
All your information will be kept confidential according to EEO guidelines.