The Role
We are looking for a Delivery Driver who will be responsible for delivering cannabis products to Green Thumb's customers. As a Delivery Driver, you will be responsible for safely transporting products, maintaining delivery schedules, and upholding exceptional customer service standards. The role requires a passion for driving, excellent communication skills, and a commitment to reliability.
Responsibilities
- Load the delivery van at the beginning of the day for deliveries that will happen throughout the day
- Interpret and execute state laws and regulations required when delivering medical cannabis
- Working knowledge of vehicle maintenance and ability to complete routine maintenance tasks (changing tires, check and add fluids, etc)
- Manage documents associated with medical cannabis delivery, ensuring that proper documents are kept, and manifests are returned completed and ready for filing
- Maintain positive, professional relationships with dispensary staff
- Communicate timely and effectively when issues arise while making deliveries
- Other duties as assigned by management
Qualifications
- At least one years of professional driving experience preferred
- Must be 21 years or older
- Must pass required background checks, including Motor Vehicle Report (MVR) and state specific cannabis employment requirements
- Must be and remain compliant with all legal or company regulations for working in the industry
- Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs
- Must have reliable, responsible, and dependable attendance
- Prior cannabis experience not required
Additional Requirements
Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a workday)
- Move about the dispensary and delivery areas to fulfill work assignments and assist patients and/or customers in various locations
- Remain in a stationary position, including in a motor vehicle, to meet the needs of the business and complete delivery tasks timely
- Converse and communicate with individuals and groups of people directly
- Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email
- Prepare patient and/customer orders by moving and placing products
- Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries
- Move inventory and materials weighing up to 30 pounds independently
- Position self to move inventory and materials in storage areas
Skills
- Consistent demonstration of excellent customer service skills
- Demonstrated initiative and proactive attitude, as well as independent judgment
- Ability to establish and maintain effective working relationships with all employees
- Ability to listen well and effectively communicate, both verbally and in writing, with various audiences
- Previous experience with POS systems
- Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures
- Be able to follow instructions as directed and incorporate constructive criticism from managers
- Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.
Working Conditions
- Ability to work a 12-hour day when needed
- Patient and/or customer-facing environment
- Ability to work outdoors in varying and sometimes adverse weather conditions
- Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent