Own customer deployments for an AI-enabled procurement software platform, partnering closely with engineering from initial pilot through organization-wide adoption. You will turn sourcing and category-management needs into practical workflows and product feedback that improves the platform across customers.
Lead end-to-end customer deployments with engineering, from pilot through full organizational rollout.
Run discovery workshops and deep-dive sessions to understand procurement processes and translate customer expectations into actionable technical requirements.
Design category-management and sourcing workflows, distinguishing reusable platform capabilities from account-specific needs.
Bring customer behavior and feedback to engineering as clear product input.
Partner with procurement leaders, category managers, and executives on long-term rollout plans.
Create onboarding playbooks, training materials, and best practices that support adoption across multiple customers.
Travel to customer sites as needed.
At least three years of hands-on customer-facing experience working with both end users and senior executives.
Experience in procurement, strategic sourcing, or buyer operations; procurement consulting experience is relevant.
Experience designing sourcing and category-management workflows, leading customer workshops, and translating needs into technical requirements.
Background owning customer deployments and creating onboarding and adoption materials across multiple customers.
Ability to turn customer feedback into product requirements for engineering teams and navigate ambiguity with strong relationship-building skills.
Fluency in German and English; experience working with DACH-based organizations or customers is beneficial.
Salary range: €60,000 to €90,000 annually. Equity may be available. Visa sponsorship is not available.
On-site in Berlin, Germany, with some customer travel.