Company Introduction
We exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did I ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Role Overview
Compliance plays a critical role in ensuring Coupang operates ethically, transparently, and in full alignment with applicable laws, regulations, and internal policies. As a Compliance Director/Senior Principal, you will lead and manage compliance programs across multiple domains, ensuring they are effectively embedded into the organization and executed with rigor.
This position will primarily support the Environment, Health & Safety (EHS) and Fire Safety domains and serve as a strategic partner to Environment, Health & Safety, Fire Safety Compliance, Safety Operations, Legal, Compliance Analytics, and business stakeholders. You will act as a strategic partner to business and functional leaders, driving compliance program governance, risk management, and remediation efforts while operating in a fast-paced, rapidly evolving global environment.
What You Will Do
• Develop and manage compliance programs, with an initial primary focus on the Environment, Health & Safety (EHS) and Fire Safety domain and expectations to support additional compliance domains over time including Fair Trade, HR, Product & Trade, Last Mile Logistics, Trust & Safety, AML/Sanctions, Information Security & TBA, Ethics & Anti-Corruption, and Financial Crime
• Manage 1 to 3 assigned compliance domains based on expertise, with global coverage across compliance projects
• Drive program governance by establishing timelines, tracking progress, and ensuring delivery of key compliance priorities
• Develop and maintain centralized risk tracking systems to monitor compliance gaps and remediation progress
• Ensure timely identification, escalation, and resolution of non-compliance issues across the organization
• Collaborate closely with compliance domain leaders and cross-functional stakeholders to ensure program effectiveness and alignment
• Prepare and communicate reports, dashboards, and metrics on compliance program performance, including risk status, legal registers, monitoring activities, and compliance priorities
• Partner with senior leadership to drive remediation efforts and strengthen compliance controls
• Drive continuous improvement initiatives to enhance compliance frameworks, processes, and organizational awareness
• Promote a strong compliance culture by embedding policies, standards, and expectations across the organization
Basic Qualifications
• Bachelor's degree in Occupational Health & Safety, Industrial Engineering, Environmental Science/Engineering, Fire Protection Engineering, Law, or related field
• 10+ years of experience in EHS / Fire Safety, compliance, risk management, audit, or related areas
• Strong knowledge of environmental, occupational health & safety, and fire safety regulatory requirements and compliance program expectations across applicable jurisdictions
• Working knowledge of international EHS management frameworks and standards, including ISO 14001 and ISO 45001
• Strong understanding of risk assessment methodologies, incident investigation processes, corrective action management, and compliance monitoring
• Strong project management and organizational skills with the ability to manage multiple priorities under tight deadlines
• Experience developing, reviewing, or maintaining regulatory inventories, legal registers, compliance obligations registers, or similar compliance management frameworks
• Experience in compliance program management and risk assessment methodologies
• Analytical mindset with the ability to evaluate complex risks and develop practical solutions
• Excellent communication and stakeholder management skills
• Ability to work independently in a fast-paced and ambiguous environment
Preferred Qualifications
• Experience supporting EHS and Fire Safety compliance programs within large-scale e-commerce, logistics, fulfillment, transportation, manufacturing, technology, or industrial organizations
• Experience conducting regulatory compliance assessments, enterprise risk assessments, site audits, monitoring reviews, root cause analyses, and remediation tracking
• Experience managing compliance programs in e-commerce, technology, or logistics environments
• Global or regional compliance program management experience
• Strong influencing skills and ability to partner with senior leadership
• Advanced degree or professional certifications in Environment, Health & Safety, Fire Safety, Compliance, Risk Management, Auditing, or related disciplines (e.g., NEBOSH, CSP, CIH, ISO 14001/45001 Lead Auditor, Fire Protection Engineer, Certified Internal Auditor (CIA), Certified Compliance & Ethics Professional (CCEP), or equivalent)
• Strong organizational and program management skills
Recruitment Process and Others
Recruitment Process
• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran's benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• Job titles and responsibilities may be subject to change depending on the candidate's overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.
• This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes.
Privacy Notice
• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below.
https://privacy.coupang.com/en/land/jobs/
Document Return Policy
1. This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
2. A job applicant, who has applied but not been finally selected for a position at Coupang (the "Company"), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
3. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a "Request for Return of Hiring Documents" [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email ([email protected]). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant's designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
4. In preparation for a job applicant's request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.
5. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.