Director of M&A Integration

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description

ServiceNow is searching for an experienced Director of M&A integration to lead all phases of post-acquisition integration who is strategically and operationally focused.  This candidate has strong business and strategic judgement and can lead multiple integration efforts simultaneously while ensuring that deal value drivers are met.  The ideal candidate must have significant experience in M&A integration and a proven track record of success.  The candidate must also possess excellent communication skills, as well as the ability to build relationships with key stakeholders.  If you are a results-oriented leader who has a strategic mindset and is eager to make a real impact, we encourage you to apply.

Responsibilities

• Lead post-acquisition integration ensuring value realization objectives are met including integration strategy development, planning, execution, and performance management
• Set integration strategy aligning the acquisition thesis, value drivers, and operational priorities
• Partner with business and functional stakeholders and teams to develop value realization and operational integration plans and lead execution management
• Establish governance to ensure effective planning and execution of the integration program including the ability to influence without direct authority
• Oversee integration cost development
• Monitor and ensure day to day delivery of key strategic and financial objectives of acquisitions through the M&A scorecard process
• Continually incorporate lessons learned and contribute to the continual improvement of the integration process including playbooks and tools

Qualifications

Requirements

• 10+ years leading M&A integration across complex deal types (MBA and consulting experience a plus)
• Strategic leader who can convert strategy into executable plans that realize value
• Proven leadership of complex integrations in global and product-led organizations
• Strong executive presence and communications with track record of influencing senior executives
• Command of M&A frameworks, processes, and tools

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.  

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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