Clinical Care Coordinator (CNA/HCA)
Full-Time | 40 Hours Per Week
Making People the Center of Their Healthcare Journey.
At Journey Nursing Services, we believe healthcare is about people first. Our mission is to provide exceptional, person-centered care through a holistic approach that supports not only our clients, but their families, caregivers, and the entire healthcare team.
As a Nurse-Owned, Veteran-Owned, and Women-Owned organization, we are committed to raising the standard of community-based healthcare while investing in the professional growth of our employees. We believe every client deserves exceptional care from compassionate professionals, and every employee deserves to work in an environment where they are respected, supported, and empowered.
We Believe in a Culture of Respect
Our culture is built on a few simple principles:
As Journey Nursing Services continues to expand throughout Washington State, we are seeking an experienced Clinical Care Coordinator (CNA/HCA) to join our growing leadership team.
If you're ready to take the next step beyond bedside caregiving while continuing to make a meaningful impact in the lives of clients and caregivers, we'd love to meet you.
Why Choose Journey?
The Clinical Care Coordinator is a unique leadership role that combines hands-on client care, case management, caregiver leadership, quality assurance, and care coordination. This position allows you to continue building meaningful relationships with clients while developing your leadership skills and supporting a team of caregivers.
Journey Nursing Services supports ongoing professional development through:
As Journey continues to grow, so do the opportunities for advancement into clinical leadership roles.
Compensation & Benefits
At Journey Nursing Services, we invest in our team with competitive pay, meaningful incentives, and benefits designed to support your health, financial well-being, and professional growth.
Base Pay: $23.75–$28.50 per hour, based on experience, qualifications, and work location.
Bonus & Incentive Potential: Eligible employees can earn performance-based bonuses and incentives, with the opportunity to bring total hourly compensation up to over $32.00 per hour.
Benefits for eligible full-time employees include:
Position Overview
As a Clinical Care Coordinator, you will oversee an assigned caseload of home care clients while serving as a clinical resource and leader for caregivers in the field. This position combines client assessments, supervisory visits, caregiver education, quality assurance, staffing collaboration, and direct client support to ensure exceptional client outcomes and continuity of care.
This is a full-time position based on a 40-hour work week. Approximately 75% of your time will be spent in the field conducting Start of Care visits, client assessments, supervisory visits, caregiver orientation, quality assurance visits, client introductions, and providing direct client support as needed. The remaining time is dedicated to care planning, documentation, compliance activities, provider communication, scheduling collaboration, and administrative responsibilities.
While every effort is made to maintain a consistent caseload and schedule, Clinical Care Coordinators are expected to remain flexible and adapt to changing client needs, hospitalizations, staffing demands, and agency operational priorities.
Schedule & Work Environment
This position is generally scheduled Monday through Friday during regular business hours, with flexibility based on client and operational needs.
Clinical Care Coordinators primarily work in residential and community-based settings, traveling between client locations while maintaining dedicated administrative time for documentation, care coordination, and interdisciplinary communication.
Participation in the agency's caregiver support on-call rotation is required and includes providing caregiver support, assisting with staffing needs, and providing shift coverage when necessary to ensure continuity of care.
Essential Responsibilities
Client Care & Case Management
Caregiver Leadership
Quality & Compliance
Scheduling & Operations
Communication
Qualifications
Required
Preferred
Physical Requirements
The employee must be able to:
Why You'll Love Working Here
At Journey Nursing Services, you'll have the opportunity to combine compassionate client care with leadership, education, and quality improvement. You'll build lasting relationships with clients, mentor caregivers, improve care outcomes, and play an essential role in helping individuals remain safely in their homes and communities.
As a Nurse-Owned, Veteran-Owned, and Women-Owned organization, we foster a workplace where leadership is developed, innovation is encouraged, and every employee has the opportunity to grow professionally.
If you're looking for a career that offers leadership, autonomy, hands-on client care, flexibility, professional growth, and purpose, we'd love to welcome you to the Journey family.
Join Journey Nursing Services and help make people the center of their healthcare journey.
Apply today—we look forward to meeting you!