Hospice Executive Director

The Executive Director role is a meaningful opportunity to lead a hospice program grounded in compassion, service, and connection. At Arc Hospice and Palliative Care, our leaders nurture teams, strengthen community relationships, and help create an environment where every patient and family experience care that reflects dignity, respect, and purpose. This position calls for a steady, thoughtful presence and a commitment to guiding a dedicated interdisciplinary team through moments that matter. If you are inspired by leadership work that brings people together and supports both clinical and administrative excellence, this role offers the chance to make a lasting impact.

Overview

The Executive Director is responsible for the day-to-day operations and leadership of a designated hospice program site. Serving as the Administrator of Record for that site, this role ensures regulatory compliance, high-quality care delivery, and strong interdisciplinary team performance. The Executive Director is a key liaison with community partners, staff, patients, and families, and supports the mission and standards of Arc Hospice through ethical, person-centered leadership.

 

Key Responsibilities

• Serve as the designated Administrator of Record, in compliance with state and federal hospice regulations.
• Lead daily operations of the hospice program to ensure quality, safety, and efficiency across clinical and administrative functions.
• Ensure compliance with licensing, accreditation, and regulatory agencies including state departments, CMS, and internal audit standards.
• Develop and monitor site budgets, staffing plans, and operational goals in alignment with organizational objectives.
• Collaborate with clinical leaders to support staffing, scheduling, team development, and effective delivery of care.
• Oversee hiring, performance management, and staff training in collaboration with Human Resources and executive leadership.
• Support business development efforts by cultivating relationships with referral sources and community stakeholders.
• Lead quality and performance improvement efforts through active participation in QAPI and strategic planning initiatives.
• Ensure staff are trained on hospice philosophy, HIPAA, OSHA, and patient safety protocols.
• Maintain effective communication and team engagement through routine meetings, coaching, and visibility.
• Ensure timely reporting and follow-up on incidents, grievances, compliance concerns, and regulatory events.
• Provide on-call leadership support as required and maintain coverage for alternate administrator duties.
• Performs other duties as assigned

 

Qualifications

• Bachelor’s degree in nursing, health administration, or related field required; Master’s preferred.
• Minimum of five (5) years of healthcare or hospice management experience required.
• Meets requirements to serve as Administrator under Florida, Georgia, Pennsylvania, and Texas hospice regulations:
  • In Florida: Must be designated by the governing body as responsible for daily operations and compliant with FAC 59A-38.004.
  • In Georgia: Must be a licensed healthcare professional with at least one (1) year of hospice supervisory experience, or equivalent supervisory background in a health-related setting.
  • In Texas: Must hold a Texas HCSSA Administrator License and comply with all licensing requirements, including completion of 8 hours of pre-appointment training, 16 hours of training within the first 12 months, and 12 hours of annual continuing education as outlined in Texas Administrative Code Chapter 558.
• Demonstrated knowledge of hospice philosophy, CMS Conditions of Participation, and applicable state rules.
• Proven leadership, communication, and problem-solving skills across interdisciplinary teams.
• Valid driver’s license and reliable transportation required.
• Demonstrated empathy, sensitivity, and ability to support patients and families from diverse backgrounds.
• Demonstrates a strong commitment to delivering high-quality, person-centered care that reflects Arc Hospice & Palliative Care’s mission, values, and standards of dignity, respect, compassion, and integrity.