We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 97,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Summary: The HR Operations Generalist is responsible for the daily administration of HR functions, with a heavy emphasis on employee relations, disciplinary management, and regulatory reporting. You will ensure that the organization remains compliant with the Labor Code of the Philippines while fostering a productive work environment.
Job Duties/Responsibilities:
1. Employee Relations & Due Process
§ Manage the full disciplinary process, ensuring strict adherence to the Two-Notice Rule (Notice to Explain and Notice of Decision) to uphold the constitutional right to due process.
§ Lead administrative investigations and hearings for behavioral or performance infractions.
§ Ensure all disciplinary penalties are commensurate with the offense as per jurisprudence.
§ Serve as the primary point of contact for employee grievances and conflict resolution.
2. Compliance & DOLE Reporting
§ Prepare and submit mandatory DOLE reports, including the Establishment Report on COVID-19 (if still applicable), Annual Medical Report, and reports on workplace accidents or displacements.
§ Ensure 100% compliance with General Labor Standards (GLS) and Occupational Safety and Health (OSH) standards.
§ Represent the company during DOLE labor inspections and audits.
3. HR Operations
§ Create, maintain and update the Employee Handbook and company policies to reflect current labor law changes.
§ Manage employee offboarding and clearance processing.
§ Generate and analyze HR metrics, such as attrition rates and disciplinary trends.
§ Manage HR ticketing system and concerns.
§ Facilitate roadshows on Employee and Labor Relations topics
4. Other HR tasks which may be assigned
Educational Requirements:
Bachelor’s degree in human resources, Psychology, Business Administration, or a related field.
Required Experience:
Proven experience with at least 5 years of progressive HR generalist experience and advanced knowledge in labor law and compliance.
Skills & Abilities
§ Advanced understanding of the Labor Code of the Philippines and recent DOLE Department Orders.
§ Proven experience in handling labor-related cases and administrative investigations.
§ Proficiency in HRIS platforms and Microsoft Office Suite.
§ High level of integrity, strong communication skills (English and Filipino), and the ability to handle confidential information with discretion