At Zoox, the HR (PEx) Generalist is the frontline face and dependable first point of contact for our workforce ("crew"). In this role, you will triage and resolve daily employee inquiries across Slack, email, and in-person channels, partnering with specialized Centers of Excellence (COEs)- including Benefits, Payroll, People Operations, ER, and Legal-to answer foundational questions and escalate complex matters appropriately. Alongside daily triage, you will support core employee lifecycle transactions in Workday, assist managers with everyday system updates, and facilitate seamless, confidential off-boarding and location changes.
Beyond frontline support, you will provide critical logistical coordination for cyclical talent programs and organizational changes. Working closely with People Partners and People Operations, you will assist with the operational mechanics of performance reviews, promotion cycles, and reporting updates while helping audit HR records and maintain clear, current standard operating procedures. By pairing careful attention to detail with an approachable, empathetic service mindset, you support reducing administrative friction so our crew and managers can stay focused on advancing Zoox’s mission.
Please note, this role requires an on-site capacity of 3 days per week in our Foster City, CA office.