The IT Associate plays a vital role in delivering technical assistance and overseeing the company's technology infrastructure. This position is dedicated to maintaining a secure, reliable, and efficient digital environment that empowers all departments to utilize technology effectively while safeguarding critical data assets. Responsibilities Deliver daily technical assistance to employees regarding hardware, software, and network connectivity issues. Install, configure, and upkeep essential IT devices, including computers and printers. Administer user profiles, email platforms, and system access controls. Execute routine data backup procedures and enforce cybersecurity protocols to protect information. Oversee IT asset inventory, software licensing, and manage relationships with external vendors and service partners. Assist in the creation and upkeep of databases, corporate websites, and various digital applications. Requirements Proven experience in providing technical support and managing IT systems. Strong proficiency in installing and maintaining computer hardware and peripheral devices. Demonstrated ability to manage user accounts and access permissions securely. Knowledge of data backup strategies and cybersecurity best practices. Experience with inventory management and coordinating with third-party service providers. Skills in database maintenance and website management.