Associate Inbound Sales – PERGOLUX
📍Derbyshire, UK
PERGOLUX is a rapidly growing e-commerce company in the Home & Garden sector, specializing in designing, manufacturing, and selling premium pergolas. Founded in Norway, PERGOLUX has expanded to more than 15 countries across Europe, Australia, North America, and South America — proudly serving over 100,000 customers worldwide.
Since launching in the UK. in 2022, we’ve welcomed over 10,000 customers.
If you’re eager to drive growth, turn interest into action, and help customers build their dream outdoor spaces — this is the place to be.
Role Overview
As an Associate Inbound Sales, you will convert high-intent leads generated by our performance marketing team into satisfied customers. Through consultative, relationship-driven sales, you’ll guide potential buyers toward the right outdoor solutions while ensuring a seamless and engaging customer experience.
Who You’ll Work With
You’ll join a high-energy, international team where marketing drives demand and sales brings the vision to life. You’ll collaborate closely with:
Performance marketing specialists
Product experts
The UK and wider sales teams across the globe
All work together to deliver an exceptional, end-to-end customer journey — from first conversation to final purchase.
Responsibilities
Appointment setting & Sales
Engage incoming leads and convert interest into meetings/revenue.
Provide tailored consultations showcasing our pergolas and accessories.
Showroom Ownership
Develop, manage, and continually optimize our Charlgrove showroom to maximise sales opportunities.
Order Coordination
Guide customers through the full sales cycle, ensuring accuracy and a smooth path from inquiry to purchase.
Upselling & Cross-Selling
Recommend accessories, add-ons, and maintenance services that enhance customer experience and project value.
Market Awareness & Events
Stay informed on trends and competitor offerings to strengthen sales strategies.
Support planning and attend events, exhibitions, and customer showcases.
Sales Performance Tracking
Maintain detailed records in our CRM (HubSpot) and support performance reporting and strategy improvements.
Qualifications
Minimum 1 years of experience in sales or customer-facing roles
Experience with high-value consumer products preferred
Familiarity with HubSpot CRM is a plus
Strong communication, interpersonal, and negotiation skills
Customer-focused, proactive, and solution-oriented mindset
Excellent organizational skills and attention to detail
Ability to work independently and collaboratively
Native-level English proficiency
Basic knowledge of sales techniques
Benefits at PERGOLUX
Competitive base salary + up to 40% bonus
Pension retirement plan
Paid vacation days + sick days
A vibrant, international, and collaborative work environment
Significant opportunities for growth in a fast-scaling global e-commerce company
Team culture & events — summer parties, after-work gatherings, international meetups
Employee discounts on all PERGOLUX products
Free snacks and beverages in the office