Lab Tech Lead - Poly

HP· Austin, Texas· Software

Posted 2026-11-06

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About HP

At HP, you’ll have a chance to create tools, technology, and solutions that reshape the way the world works in the future. If you’re looking to join a company that allows you to connect with a network of professionals eager to support you in doing your best work, we want to talk to you. Our legendary culture guides every employee toward success—fostering collaboration and driving innovation.

Operating in over 170 countries, HP is always creating new services, products, and capabilities giving you more opportunities to advance your career. Here, innovation is the key to professional development and career mobility.

When you join HP, you’re joining a company that believes every voice matters and that we all deserve a seat at the table. From the boardroom to factory floor, we create a culture where everyone is respected and where people can be themselves. You will be part of a global laboratory where different perspectives and experiences will help you solve problems in new ways. This is where you can build a long and wide-ranging career.

Job Summary

You will own the readiness of the engineering and test labs behind Poly Video products. You will coordinate prototype hardware needs, track early development hardware, support hardware integration, and keep our labs configured, equipped, and available for development and automated testing. Acting as the single point of contact for lab needs, you will work with IT on lab networking, with facilities on space, power, and infrastructure, and with engineering teams to prioritize and delegate hardware rework and debug requests.

Responsibilities

Lab readiness and operations

Owns the setup, configuration, and day-to-day operation of engineering and test labs, including device racks, test stations, and automated test equipment.
Plans lab capacity, layout, and equipment needs based on product roadmaps and team requirements.
Maintains an accurate inventory of lab devices, prototypes, and equipment, including location, configuration, and ownership.
Defines and enforces lab standards for device setup, cabling, labeling, ESD protection, and safety.
Coordinates the setup and recovery of devices in the automated test lab.

Prototype builds and hardware integration

Gathers and coordinates prototype hardware needs from engineering teams for each development phase, including quantities, timing, and allocation of units to teams.
Tracks prototype and early development hardware shipments, deliveries, revisions, and known issues, working with hardware engineering and suppliers.
Supports installation and integration of new hardware, peripherals, and accessories into lab and test environments, coordinating debug and hardware technicians.

Rework and debug requests

Serves as the intake point for hardware rework, repair, and debug requests from engineering teams.
Triages and prioritizes requests, delegates work to technicians or engineers and tracks them to completion.
Communicates status, turnaround times, and blockers to requesting teams.

Stakeholder coordination

Partners with IT on lab networking, including VLANs, isolated test networks, Wi-Fi, firewall rules, and network changes.
Partners with facilities on lab space, power, cooling, racks, and physical security.
Works with engineering, SQA, platform engineering, and program management to understand lab needs and ensure they are covered.
Manages lab equipment and supply purchasing within budget, and tracks spend.
Reports on lab utilization, availability, and upcoming needs to leadership.

Education & Experience

Bachelor's degree in Electrical Engineering, Computer Engineering, or a related technical discipline, or equivalent hands-on experience.
Typically has 3–6 years of experience in hardware labs, test engineering, or hardware integration, including experience coordinating lab operations or technical work across teams.

Knowledge & Skills

Hardware and Lab

Hands-on experience setting up and maintaining engineering or test labs for electronic devices.
Experience with prototype build cycles and hardware bring-up.
Hardware troubleshooting and basic rework skills, including use of multimeters, oscilloscopes, and soldering equipment.
Knowledge of ESD practices, lab safety, and electrical requirements for lab equipment.
Experience managing device and equipment inventory and asset tracking.
Familiarity with automated test labs and device farms.

Coordination and Leadership

Proven ability to coordinate across IT, facilities, engineering, and suppliers.
Experience triaging and prioritizing competing requests, and delegating work to others.
Strong organization and follow-through, using ticketing or tracking tools such as Jira.
Clear written and verbal communication with technical and non-technical stakeholders.

Preferred Qualifications

Experience with video conferencing, audio, or camera hardware.
Experience with network test and simulation equipment (Ixia, Spirent) or RF and Wi-Fi test setups.
Remote power management, KVM, and USB or serial switching for lab automation.
Python or shell scripting for lab automation and inventory tooling.
Experience coordinating with contract manufacturers or hardware suppliers.
Knowledge of regulatory or compliance testing (FCC, CE, safety).
Experience with lab monitoring and dashboards (Grafana or similar).

General Skills

Effective communication
Results orientation
Learning agility
Customer focus
Good prioritization skills

Salary Range: $99,050-$143,600

Compensation & Benefits (Full-Time Employees)

The salary range for this role is listed above. Final salary offered is based upon multiple factors including individual job-related qualifications, education, experience, knowledge and skills.

At HP, we offer a competitive and comprehensive benefits package, including:

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including;
- 4-12 weeks fully paid parental leave based on tenure
- 11 paid holidays
- Additional flexible paid vacation and sick leave (US benefits overview)

Why join HP?

When you join HP, you’re investing in your future—and so are we. You have priorities beyond work. That’s why we offer flexibility, support, and benefits that help you shape the life you want.

Equal Opportunity Employer (EEO) Statement

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

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