Lead Physical Security Hardware Specialist

LEAD PHYSICAL SECURITY HARDWARE SPECIALIST 

Help SpaceX protect life and property anywhere company assets are deployed by leading a team of Security Hardware Specialists and Senior Security Hardware Specialists. The Lead Physical Security Hardware Specialist is responsible for delivering and maintaining the physical security technology that protects SpaceX personnel, facilities, and assets, including access control systems (ACS), closed-circuit television (CCTV)/video management systems (VMS), intrusion detection systems (IDS), and related platforms. Reporting to the enterprise leader for Security Systems and Technology, this role typically oversees multiple facilities across a region. This is a people-management role requiring strong technical judgment, project management skills, and experience leading geographically distributed teams while managing a large portfolio of concurrent projects. The Lead translates department priorities into execution, develops team members, and ensures installations, upgrades, maintenance, repairs, and programming are completed safely and reliably. As the organization grows, this role also owns assigned enterprise programs and is accountable for important aspects of physical security technology operations across SpaceX.

RESPONSIBILITIES:

• Lead physical security hardware operations for an assigned region or a large, complex site, balancing project delivery, preventive maintenance, service requests, and urgent operational needs
• Directly manage, mentor, and develop Physical Security Hardware Specialists and Senior Physical Security Hardware Specialists, including setting expectations, giving regular feedback, managing performance, supporting career progression, and leading hiring and onboarding for your area
• Manage a large portfolio of concurrent physical security technology projects from initial assessment and planning through installation, commissioning, acceptance, and transition to ongoing support
• Define project scope, schedules, milestones, resource requirements, and success criteria; track dependencies, risks, changes, and costs; and take corrective action when delivery is at risk
• Allocate personnel and coordinate coverage across facilities, matching assignments to technical capabilities, business priorities, and site requirements
• Own assigned enterprise programs, such as preventive maintenance planning, hardware lifecycle management, audit, or technical training; establish program plans, procedures, metrics, and reporting, and coordinate execution across the enterprise
• Use JIRA or a comparable ticketing and project tracking system to prioritize work, assign ownership, monitor backlogs, and maintain visibility into service requests, project status, and completion
• Provide technical oversight for access control systems, CCTV/video management systems, intrusion detection systems, and related physical security infrastructure; guide complex troubleshooting and engage system administrators or other specialist as needed
• Oversee site assessments, job walks, installation planning, testing, and commissioning to ensure work meets operational needs and established enterprise standards
• Coordinate with Physical Security, Facilities, IT, Information Security, Purchasing, system administrators, and other stakeholders to resolve dependencies and deliver integrated security capabilities
• Manage vendor and contractor execution within assigned projects, including scope coordination, scheduling, installation quality, deliverables, and issue resolution

BASIC QUALIFICATIONS:

• High school diploma or equivalency certification
• 5+ years of experience managing enterprise-level physical security systems such as CCTV, access control, VMS, intrusion detection systems, fire and alarm systems), or alert systems
• 1+ years of direct leadership responsibility across global sites

PREFERRED SKILLS AND EXPERIENCE:

• Experience leading physical security hardware teams supporting complex facilities, large campuses, or regional operations
• Experience owning a program across multiple sites or business units, including developing procedures, establishing performance measures, and driving consistent execution
• Subject matter expert in Genetec Security Center, with experience in Lenel access control and/or Avigilon systems, and relevant manufacturer certifications
• Strong project planning and portfolio management skills, with experience coordinating internal teams, vendors, and contractors across competing priorities
• Experience using JIRA, Confluence, Microsoft Project, Smartsheet, Monday.com, or comparable project tracking and documentation tools
• Ability to interpret system drawings, installation plans, wiring diagrams, and technical specifications, and to evaluate installation quality and readiness for acceptance
• Experience with preventive maintenance programs, hardware lifecycle planning, inventory management, and recurring issue resolution
• Experience preparing project estimates, tracking budgets, and evaluating vendor proposals
• Experience in space exploration, aviation, military, manufacturing, or another high-risk, high-reliability operating environment
• Strong communication, decision-making, and relationship-building skills, with the ability to explain technical issues and delivery risks clearly
• Demonstrated ability to develop technical talent, establish accountability, and keep execution on track in a fast-paced environment with changing prioriti

ADDITIONAL REQUIREMENTS:

• Must be willing to work all shifts, extended hours, and/or weekends as needed
• Willingness to travel as needed (up to 35% or more) 
• Ability to work in active construction, industrial, and outdoor environments while following applicable safety requirements
• Must be able to obtain a TS/SCI clearance
• An active clearance may provide the opportunity for you to work on sensitive SpaceX missions; if so, you will be subject to pre-employment drug and random drug and alcohol testing
• Position is subject to random drug and alcohol testing