About the Role
Overview
Library Page positions are educational opportunities for candidates who are currently enrolled as students in an accredited educational program.
Do you love books and the performing arts? The New York Public Library has been an essential provider of free books, information, ideas and education for all New Yorkers for more than 100 years. A Page position will give you knowledge about what it means to work within a library system. You will have access to a wealth of knowledge and experience which will allow you to decide if the library is where you want to begin your career. We are looking for candidates who demonstrate a strong work ethic, are reliable and possess excellent written and verbal communications skills. You will be expected to be an ambassador for the library, so a friendly demeanor goes a long way.
You will have access to the Library Page Fellowship Program as a Library Page. A career growth development program that empowers youth as they shape their careers. The Program provides resources to help develop career readiness skills, explore career goals, and provide on-the-job coaching, training, and mentorship.
The library page position is scheduled for 19 hours per week, including evenings and Saturdays. Schedules are variable based on library needs and may be subject to change.
Key Responsibilities
Under the direction of a Page supervisor, the Library Page:
- Retrieves, shelves and arranges books, archival boxes, media and other library materials in order alphabetically and numerically
- Projects a positive and courteous attitude to the public by providing exceptional customer service
- Assists patrons with basic computer, internet and audio/visual equipment usage
- Locates and prepares library materials requested by patrons
- Assists staff with managing research and circulating materials by facilitating large collection moves
- Helps set up public spaces for events and programs
- Performs other related tasks as needed
Required Education, Experience & Skills
Required Education
- Page Positions are reserved for candidates who are currently enrolled as students in a degree program/accredited school. (High School, GED Program, Associate's Degree, Bachelor's Degree, Master's Degree, etc)
- Proper employment certificate for minors under 18 as required by NYS law
Required Skills
- Ability to accurately and efficiently sort and arrange items in alphanumeric order
- Strong organizational skills and ability to follow detailed instruction in a fast-paced environment
- Excellent customer service skills and the ability to work with a diverse patronage
- Superb interpersonal and communication skills
- Strong problem-solving skills
- Demonstrated ability to work as part of a team
- Demonstrated reliability and professionalism
- Basic computer and basic technology skills such as Microsoft Office Suite and Google Applications
Required Experience
- Ability to troubleshoot basic computer and printer issues preferred
- Experience with eReaders and library technologies preferred
- Ability to speak foreign languages preferred
More
Core Values
- Be Helpful to patrons and colleagues
- Be Resourceful in solving problems
- Be Curious in all aspects of your work
- Be Welcoming and Inclusive
Physical Duties
- Moving and transporting up to 25 lbs
- Pushing book trucks
Physical Required?
No
Schedule
At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.
Union Salaries are determined by collective bargaining agreement(s).