Pay range: $19-$20 hourly
About Us
ADESA, a Carvana-owned company, currently operates in over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services, including repair, reconditioning, and auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America, from retail to commercial, OEM & more.
We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.
We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion, including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!
Role and Team
- Reporting to the Commercial Accounts Manager (CAM) or other designated manager, you will act as the "shopper" for designated accounts. You are responsible for managing the outside and administrative functions of one or more departments—Dealer Consignment, Commercial Accounts, or Retail Accounts—to ensure vehicles meet high standards for auction readiness.
Responsibilities
- Customer Liaison: Act as a liaison between auction operations and customers while performing pre-sale quality checks and supporting overall operational flow.
- Reconditioning Oversight: Manage vehicle preparation by recommending and overseeing reconditioning services, such as PDR or glass repair, based on account criteria to ensure sale readiness.
- Repair Coordination: Review and write repair orders, entering them into the PC system and coordinating repairs with the shops.
- Inventory Management: Assist with inventory management by locating, numbering, and moving vehicles to designated areas while confirming VIN, make, year, and mileage.
- Tracking & Accuracy: Track missing units and assist with locating vehicles for customers.
- Lot Organization: Apply appropriate numbering, tagging, and stickers to vehicles; mark numbers on windshields and place units on spot for sale.
- Sale Day Execution: Coordinate sale lane activities to drive an efficient and customer-focused auction experience.
- Diagnostics: Perform basic vehicle diagnostic determinations to decide if a vehicle needs to be moved to the Mechanic Shop.
- Quality Control: Walk vehicles with customer representatives before the sale for a final quality check.
- Operational Support: Use electronic devices to scan inventory, record movement, and take photos of vehicles as needed.
- Other Duties: Perform any other duties assigned by the designated manager.
Skills and Attributes
- Collaboration: Team player who can collaborate well with multiple departments, customers, and vendors.
- Customer Excellence: Strong customer service skills with a focus on delivering amazing experiences.
- Detail-Oriented: Proven ability to multitask while maintaining strict attention to detail and quality.
- Drive for Results: Proven ability to manage deliverables and metrics against aggressive targets and timelines.
- Adaptability: Ability to work in a fast-paced environment and handle varied duties.
- Communication: Excellent verbal and written communication and effective interpersonal skills.
Qualifications
- High School diploma or GED preferred
- Must be 18 years of age and have a valid driver’s license that meets the requirements
- Able to safely drive a variety of vehicle makes, models, and sizes
- Automotive or auction experience preferred
- Proficiency with computer systems and applications
ADESA Values
- Our Next Customer May Be Your Mom: Every customer deserves the same level of care and respect one would give to their own mother.
- We’re All in This Together: The company is unified by the shared goal of providing fantastic customer experiences, achieved through mutual trust, respect, and understanding.
- There Are No Sidelines: Employees are encouraged to be proactive, work hard, and take ownership of what needs to be done in a fast-paced environment.
- Be Brave: Employees should not fear taking risks, pushing themselves outside their comfort zones, or being decisive, even if they stumble along the way.
- Zag Forward: The company empowers creative and passionate thinking to find meaningful ways to be different and deliver amazing experiences.
- Don’t Be a Richard: A simple guiding principle to act appropriately and professionally.
- Stay Scrappy: This value rejects mediocrity and "good enough," pushing employees to do more with less to pass savings on to customers.
ADESA Benefits and Perks
Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!
Other Requirements
To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
- The physical activity requirements of the position range from Light to Medium Physical Work.
- Constant - standing, watching, touching, listening, walking, talking
- Frequent - bending, stooping, kneeling, lifting, grasping, pushing, pulling
- Potential – running, jumping, yelling, or other rapid or forceful movement in emergencies
- Visual acuity requirements include color, depth perception, and field of vision comparable to definitions for Clerical, Administrative, and Machine Operators (including inspection) positions.
Physical Working Conditions
This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors, and dust associated with internal and external service station/convenience food and petroleum dispensing operations.
To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal Stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
Please note that this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.