Manager, Clients, UK

3503 - Manager, Clients, UK 

Role Summary and Impact

We are looking for a curious and enthusiastic Manager to join the Boots Retail team – the ‘parent’ brand of The Boots Group that delivers Boots brand campaigns supporting stores and .com. This role is a central part of the team, building a knowledge bank of the sectors Boots operate in from a competitor landscape and audience point of view, supporting in the delivery of innovative paid campaigns across all media channels and building direct relationships with our clients in the Boots Media Team.

The successful candidate will work across the entire campaign lifecycle – planning, activation and evaluation – and develop their brand planning skills. In this role you will work on interesting and diverse briefs that require multi-channel planning, producing brilliant audience insight and in-channel innovation to deliver breakthrough campaigns across Beauty, Wellness, Health and Seasonal categories.

Boots is the UK’s largest health and beauty retailer with 175+ years of trusted healthcare heritage and innovation behind it.  Boots consistently delivers strong retail and pharmacy sales quarter after quarter and has ambitious growth targets for the future.  It is a hugely competitive sector so Boots are hungry to keep striving for great work and encourage full integration across their agency network and prioritise true partnership with us as an extension of their media team to achieve their ambitions.

They are a client who embrace change, encourage innovation, are leaders in data-led planning to fully understand the impact of everything we do, invest in talent and always make time to appreciate achievements and say thank you.  They challenge us to deliver world class media planning and activation and enjoy getting recognition for great work both internally and externally via industry awards.

As a Manager in our Client Leadership team, you will:

• Be a critical part of the team running the day to day client business, using high levels of initiative to ensure smooth client servicing, smooth internal process to deliver work and ensure accuracy and punctuality of billing and other administrative tasks
• Be taking and distilling client requests, working with the AD and Director on responses to briefs and working closely with media specialists at every point along the campaign life cycle
• Work as part of a tight-knit team and contribute to the team culture of open communication, curiosity and initiative to learn and develop our planning skills
• Need to quickly digest information and give accurate and clear verbal and written directions, instructions and feedback
• Have excellent organisations skills being adept at managing a diverse workload, work at pace and are able to appropriately prioritise tasks

Skills and Experience

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
• We would also be looking for the following:
• Experience in a client services, media planning or investment role
• An ability to analyse client and consumer data imaginatively and get to grips with the media landscape we operate in
• The ability to develop a way of storytelling our work to build compelling and thorough recommendations
• An ability to build trusted relationships internally to develop your understanding of media channels and get the best work from our specialist teams and externally with our creative agency partners to foster proper integration in our work
• A willingness and keenness to learn and develop, becoming experts in our proprietary and industry tools, and processes
• An understanding of media effectiveness and how we can deliver results

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

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