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Job Summary
The Manager, SCOP is responsible for the leadership, coordination, and oversight of the MWH SCOP Program. This position provides operational leadership for Special Conservators of the Peace (SCOPs) while ensuring a safe and secure environment for patients, visitors, team members, providers, and property.
The Manager, SCOP oversees daily security operations, regulatory compliance, emergency response activities, workplace violence prevention efforts, investigations, security technology systems, and staff development initiatives. The position serves as a key resource and liaison with clinical leaders, local law enforcement agencies, emergency management organizations, and community stakeholders.
As a certified Special Conservator of the Peace, the Manager exercises legal authority as authorized by the Commonwealth of Virginia and applicable court appointment orders while ensuring compliance with all applicable federal, state, and local regulations.
Essential Functions & Responsibilities
- Supervises and develops SCOP personnel. Provide continuous program oversight for hiring, training, and supervision of all SCOPs.
- Establishes performance expectations, conducts evaluations, and supports employee development.
- Develops staffing plans and manages schedules to ensure appropriate SCOP coverage.
- Participates in leadership rounds and maintains visibility throughout the organization.
- Directs SCOP operations designed to protect patients, visitors, staff, providers, facilities, and organizational assets.
- Maintains appropriate records, reports, and documentation related to SCOP operations.
- Maintains partnerships with law enforcement, fire, EMS, and other public safety agencies.
- Exercises SCOP authority in accordance with Virginia law, court appointment orders, and organizational policies.
- Provides guidance and oversight regarding patient custody, detention orders, emergency custody situations, and related legal processes, as applicable.
- Ensures compliance with all legal requirements governing SCOP activities.
- Develops, implements, and maintains departmental policies, procedures, and operational guidelines.
- Monitors compliance with applicable regulations, accreditation standards, and organizational requirements.
- Oversees equipment inventories, uniforms, and security-related assets.
- Leads budget planning and management of departmental resources.
- Prepares reports, metrics, and operational analyses to support leadership decision-making.
- Establish and maintain professional working relationships within the hospital and with relevant stakeholders including but not limited to magistrates, Rappahannock CSB Emergency Services, CITAC, local law enforcement entities, Fredericksburg Circuit Court, the Department of Criminal Justice Services (DCJS) and DBHDS.
- Develop operational guidelines and protocols or the SCOP program and submit them in writing to the DBHDS CA for final approval.
- Other duties as assigned.
Education
- High School Diploma or GED, required.
- Valid driver's license, required.
- Minimum of five (5) years of experience in security, law enforcement, military police, healthcare security, public safety, or related field, required.
- Minimum of two (2) years of leadership, supervisory, or management experience preferred.
- Healthcare security experience, required.
- Current SCOP certification and court appointment, or ability to obtain within six months, required.
- AHA Basic Life Support (BLS) Provider CPR within six months of hire, required.
- Crisis Prevention Institute (CPI) certification and de-escalation training within six months of hire, required.
- Associate or Bachelor's degree in Criminal Justice, Security Management, Emergency Management, Healthcare Administration, Business Administration, or related field, preferred.
- Experience managing security operations across multiple facilities or locations, preferred.
- Experience as a Special Conservator of the Peace, law enforcement officer, or similar public safety role, preferred.
- IAHSS Certified Healthcare Security Supervisor (CHSS); IAHSS Certified Healthcare Protection Administrator (CHPA); FEMA Incident Command System (ICS) certifications, preferred.
- Defensive tactics or workplace violence prevention instructor certification, preferred.
- Proficiency with security technologies and Microsoft Office applications.
MWHC will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status (EOE). We are also committed to equitable and transparent compensation practices and comply with all applicable pay transparency and pay equity laws.
Required
Physical Requirements: Job requires frequent (34-66% of workday) standing, walking, bending, squatting and use of arms and hands; occasional (0-33% of workday) sitting and climbing; ability to lift 35 lbs.; ability to push and pull up to 20 lbs.; auditory and visual skills to include peripheral and color determination.
Mental Requirements: Possesses strong analytical thinking and problem-solving skills, detail oriented; ability to adapt to change, effective communication and ability to collaborate with a multi-disciplinary team.
Environmental Requirements and Exposure Hazards: Risk of exposure to radiation and toxic chemicals. Potential for exposure to bloodborne pathogens; must be able to wear appropriate personal protective equipment. Potential exposure to extreme temperatures.
“It is the policy of Mary Washington Healthcare to provide reasonable accommodations to qualified individuals with a disability who are applicants for employment or Associates.”
Compensation Pay Range:
$29.43 - $41.20