Mountain Community Health Partnership (MCHP) is seeking a full-time medial interpreter/translator who will also serve as a Patient Services Representative (PSR) when interpretation services are not required. This dual-role position is essential in ensuring that all patients - regardless of language - receive the highest quality of care and support.
Key Responsibilities:
As an Interpreter/Translator:
- Facilitate communication between non-English speaking patients and medical staff.
- Translate medical information accurately and clearly, using appropriate terminology.
- Maintain patient confidentiality and cultural sensitivity at all times.
- Assist with appointment reminds and patient follow-ups.
- Translate written materials and support staff with language needs.
As a Patient Services Representative (PSR):
- Greet and check in patients with professionalism.
- Manage appointment scheduling, insurance verification, and co-pay collection.
- Answer and direct phone calls; provide general clinic information.
- Support administrative tasks to ensure smooth clinic operations.
Qualifications:
- Education: High School diploma or equivalent required. Interpreter/Translator certification or training preferred.
- Experience: Fluent in English and Spanish. Experience in a medical office setting and knowledge of medical terminology.
- Proficient in Microsoft Office, detail-oriented, excellent verbal and written communication skills, and critical thinking skills. Ability to maintain confidentiality.
Benefits:
- 401(k)
- Employer Paid Health Insurance
- Life Insurance; Group and Voluntary
- Paid Time Off