SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
MIXOLOGIST
The SpaceX Hospitality team serves all employees, customers, government partners, potential clients, and/or visitors with everything from snacks to daily meals to full-service events. The Mixologist enhances the overall guest experience across one or more of our beverage service outlets or catering locations by upholding exceptional standards of hospitality. They must possess a deep knowledge of hospitality principles and a solid grasp of food and beverage safety protocols. Collaborating closely with hospitality leadership, this role focuses on crafting unforgettable moments for guests through flawless service, while maintaining rigorous standards and expectations. The Mixologist is empowered to promptly resolve guest concerns or feedback, troubleshoot equipment challenges, apply creative problem-solving, and communicate effectively at all levels. The Mixologist supports SpaceX’s mission by upholding exemplary, professional, and welcoming service environments that enhance the productivity and morale of the workforce while ensuring the team is performing to departmental and company standards.
RESPONSIBILITIES:
- Execute services and catering/event requests, following detailed schedules and timelines, ensuring absolute guest satisfaction
- Support the setup, execution, and breakdown of services/events, including workstations, surrounding areas, dining, work, and storage spaces, ensuring safety and organization
- Collaborate with a team to meet time and quality standards set by leadership while working with urgency
- Assist in the organization, cleaning, and maintenance of departmental tools, equipment, and bar service areas
- Complete daily record keeping, tasks, and opening/closing checklists
- Interact professionally with guests, supervisors, and co-workers
- Engage with guests through strong customer service, clearly communicating operational expectations, anticipating their needs, and exceeding expectations
- Maintain our guidelines of beverage service to support the safety of our guests and follow all food safety/sanitation practices
- Prepare drinks, including handcrafted cocktail options, ensuring consistency and compliance with recipe, portioning, and waste control guidelines
- Experience with allergen identification and common dietary restrictions
- Advanced knowledge of food ingredients, preparations, and styles
- Advanced beverage knowledge, including proper wine service
- Advanced knowledge of service styles and expectations
- Understand and participate in the training of all Hospitality roles and responsibilities, filling in for roles as needed
- Communicate directly with vendors for order placement or any subsequent issues with deliveries or product quality
- Maintain proper inventory levels of product for beverage operations
BASIC QUALIFICATIONS:
- High school diploma or equivalency certificate
- 3+ years of experience in mixology or cocktail preparation
- 5+ years of food service experience in a customer service role
PREFERRED SKILLS AND EXPERIENCE:
- 2+ years of leadership experience
- 7+ years of food service experience in a customer service role
- Self-motivated and takes initiative in a dynamic, fast-paced environment
- Previous work experience in a high-volume output environment
- Previous work experience in team settings
- Excellent interpersonal, oral, and written communication skills
- Excellent time management skills
- Advanced understanding of food safety and sanitation practices
- Basic computer skills (Microsoft Office primarily)
- Advanced knowledge of allergen identification and dietary restrictions
- Experience in all areas of restaurant and event service, including serving, bartending, and porting
- Experience in large-format batching of craft cocktail programming
- Experience pairing drinks with food and building thematic menus
- Experience in a high-volume bar environment
- Adaptability, problem-solving skills, and extreme attention to detail
- Team player with the ability to collaborate effectively, including but not limited to training of incoming team members
- Ability to work gracefully under pressure
ADDITIONAL REQUIREMENTS:
- Must be willing to travel to various SpaceX locations for mission critical projects
- Valid state issued driver's license
- Must be able to work all shifts and available for overtime, weekends and holiday(s) as needed
ITAR REQUIREMENTS:
- To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [email protected].