About Us:
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
About the team:
We are an end to end tech enabled credit platform providing seamless credit access to customers. Our capabilities extend from fully digitized customer on-boarding, seamless in-app to real times offers for We partner with financial institutions and leverage the insights we gather through our ecosystem design and offer innovative and customized financial products to our consumers and merchants.
About Role:
As a Product Manager, you will work closely with Business, Product, Solution Architecture, and Engineering teams to translate customer and business needs into scalable product solutions. You will own requirements, PRDs, product roadmaps, and execution, leveraging your lending domain expertise to solve complex problems.
You will drive cross-functional alignment, enable faster decisions, resolve roadblocks, and lead Agile/Scrum processes. You will also proactively test products, validate end-to-end journeys, identify edge cases, and use data and product KPIs to continuously improve customer and business outcomes.
Expectation:
• Working closely with vertical product managers/ business leads to understand product use cases, customer journeys, business applicability and impact of each use case.
• Ability to understand different technology platforms, their features and be able to work with solution architects/engineering leads and write detailed product requirement documents, manage future roadmaps and deliverables
• Make sure that clear, simple, and technically sound decisions are made
• With your strong domain knowledge of lending platforms, we expect you to provide your subject matter expertise in requirements solutioning
• Ability to work with multiple stakeholders / senior management / cross-functional teams to influence them for quicker decisions, manage sudden technical roadblocks and be able to clear them
• Lead product team processes (Agile/Scrum) and manage expectations and track roadmap regularly
• Be involved in what your team is building - Run edge cases, test products proactively and its features to provide feedback early in the cycle, make sure entire journeys are covered, and that product reporting exists to track KPIs for the product and its success (data-driven product management).
Superpowers that will help you succeed in this role:
• Bachelor’s degree in engineering, computer science and/or related field
• Professional experience in a product management or analytical role with hands on experience in banking processes
• Having deep understanding of Lending Platform(s) in Product Management role building credit platform products Knowledge of Fintech/ BFSI/ Lending domain
• Exp should be in between 4 - 8 years, out of which minimum 4 years in product management.
• Solutions orientated within a high-energy and fast-paced work environment
• Exceptional customer experience intuition; demonstrated success in creating innovative and user-friendly products and customer-facing features
• Possess excellent oral, written, verbal and interpersonal communication skills
Why join us:
• A collaborative output driven program that brings cohesiveness across businesses through technology.
• Improve the average revenue per use by increasing the cross-sell opportunities.
• A solid 360 feedback from your peer teams on your support of their goals.
Respect that is earned, not demanded from your peers and manager.
Compensation:
If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.
It’s your opportunity to be a part of the story!