Program Coordinator

Company Description

Working at Allegis Global Solutions (AGS) is more than just a job. It’s a career. It’s a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful contributions to a bigger idea. Because we believe that when you build a workforce that’s designed to harness human enterprise, you design a workforce that’s built for impact.

At AGS, we help companies all over the world transform their people into a competitive advantage. It’s not about filling seats. It’s about designing workforces to meet missions and unleash the most transformative power in business today: The power of human enterprise.

With services around the globe, we have a point of view on the future of work that enables us to be a transformative partner in the way work gets done for our clients’ organizations. Meeting clients where they are, we design a plan and guide them along a transformational journey, applying bold actions and diverse minds to solve the most complex challenges – from permanent and extended workforce management to services procurement, consulting, direct sourcing and our Universal Workforce Model™.

We also represent over 100 countries and speak dozens of languages. So as you’re building relationships and doing your job, you’ll be exposed to other cultures and advancement opportunities while expanding your knowledge of global markets and strategies.

See what it’s like to work at AGS by searching #LifeAtAGS on any social network.

Job Description

The Program Coordinator will join a team of professionals working in a fast paced, team environment. The Program Coordinator facilitates and manages various processes (client specific) within the contingent worker lifecycle from on boarding through off boarding. The Program Coordinator also provides first level customer support to Hiring Managers and suppliers.

Responsibilities:

• Assist Hiring managers, Staffing Specialists and suppliers during all stages of the contract labor acquisition process including but not limited to: interview scheduling, onboarding, worker assignment management, time and expense management and off boarding
• Document all client reported issues and track resolution through to completion ensuring a high level of customer satisfaction
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers and other partners via face to face meetings, email and phone
• Conduct research and analysis to resolve client’s or supplier inquiries as needed
• Provide program status reports to leadership as required
• Monitor performance against contract SLA’s (i.e. pending end of assignments, invoicing, time and expense management and vendor compliance tracking)
• Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner so the contractor can start assignment on time.

Qualifications

• Excellent analytical and problem solving skills
• Excellent documentation and follow up skills
• Strong determination to impact performance
• Time Management , self-motivated and perseverance
• Excellent customer service skills
• Excellent verbal and written communication skills
• 0-2 or more years of staffing and/or MSP experience
• Bachelor’s Degree
• MS Office/Tools- advanced skills

Additional Information

• Per Salary Transparency: The range for this position is 45K CAD + bonus.

• AI Usage Disclosure
  • Please note that we use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us.
• Existing Vacancy Statement
  • This posting is for an existing vacancy within our organization.
  • Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:
    • Benefits Overview:
      • Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:
      • Comprehensive health, dental, and vision insurance
      • RRSP retirement savings plan with company match options
      • Paid time off, including vacation, sick leave, and holidays
      • Employee assistance program (EAP)
      • Life and disability insurance
      • Professional development and tuition reimbursement opportunities

At AGS, we recognize our people are our strength. We are an equal opportunity (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law. We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email  [email protected] for accommodation options.

In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.