About the Role
Position Description:
To serve as sensory system of program during after business hours and weekends. As per contract with the Department of Housing and Community Development, shelter must be staffed 24/7; therefore, relief staffing pattern ensures compliance with said contract.
Key Responsibilities
1. Provide 24/7 coverage of emergency shelter program.
2. Perform all administrative duties after business hours and on weekends and holidays.
3. Allow electronic program access to all residents and authorized visiting professionals.
4. Keep daily, accurate accounts of residents upon program family logs.
5. Oversee usage of all program facilities, including kitchens, laundries, common areas and play space area.
6. Document all residents’ curfew violations and unauthorized overnight infractions.
7. Write incident reports for all suspicious behavior and injurious actions within program.
8. Distribution of meals and cleaning of kitchen area after business hours.
9. Document arrival and departure of all visiting professionals.
10. Attend to all housekeeping issues relayed by community after business hours.
11. Contact Executive Director of Housing for all urgent issues, matters and concerns after business hours or on weekends.
12. Execute, account and record all residents’ evacuation during fire alarms and emergency responses.
13. Perform hourly rounds on both third and fourth floors of program.
14. Work with program staff to file 51A reports to the Department of Children and Families when warranted.