Title: Safety Coordinator/Residential Aide
Unit: Atlas HOPE Program
Salary: $27.47 to $30.22 [Approximately $50,000 - $55,000 annually]
Reports to: Program Director, Community Navigation
Status: Full Time; Regular Non-Exempt
Location: Bronx, NY 10451
Days/Hours: Monday-Friday, 9am-5pm, Evenings as needed
Position Overview:
Under the direction of the Community Navigation Program Director, the Safety Coordinator is responsible for implementing safety protocols, assisting with safety planning for participants, staff, and guests. This role involves direct and indirect contact with participants, developing safety plans, and practicing violence interruption. The candidate must have experience, knowledge, or understanding of trauma-informed approaches. The candidate will learn and apply Cognitive-Based Interventions and program curriculum to effectively navigate challenges presented by participants, staff, and guests.
Mission and Fit
The Safety Coordinator must embody the values and mission of the Fortune Society. This includes meeting our participants where they are, demonstrating our values through compassion and understanding, and affirming that none of us should be measured against the worst things we have done.
Attention to Detail
The Safety Coordinator must demonstrate strong competency in developing systems and processes to organize information and track work progress. They must consistently perform tasks in a conscientious, thorough, accurate, and reliable manner. The candidate should have the ability to recognize trends, identify inconsistencies, and focus on critical details. They must also be able to manage multiple projects simultaneously and effectively prioritize tasks to meet deadlines.
Collaboration
The Safety Coordinator collaborates to ensure necessary coverage is provided and support is offered to program participants. Additionally, they will need to collaborate with internal and external stakeholders, in addition to ensuring individuals at the site accept the safety protocols that have been outlined.
Problem Solving and Decision-Making Skills
The Safety Coordinator must have sound decision-making skills to assess potential threats within the programming space and threats involving participants. They will be called upon to assess safety-related issues and develop recommendations based on their observations in collaboration with the Safety Coordinator.
Essential Duties and Responsibilities:
Monitor and implement safety protocols across all program activities and locations, ensuring the safety measures align with program curriculum and standard operating procedures
Develop and support the implementation of participant safety plans in collaboration with program leadership and staff.
Serve as a lead trainer and mentor on conflict resolution, de-escalation, and harm reduction techniques.
Educate staff on trauma-informed safety practices and ensure understanding of CBI-aligned safety interventions.
Prepare and review incident reports for quality assurance, identify patterns, and suggest improvements.
Conduct regular site visits of program sites to ensure a secure environment and demonstrate best safety practices.
Monitor entry and exit points for all participants and guests; assist with surveillance and safety technology systems (e.g., cameras, weapon detection).
Respond appropriately to crises, including providing first aid when necessary.
Participate in and facilitate safety and wellness checks with the Community Navigation team.
Maintain and review the site log; escalate issues to leadership as needed.
Organize and lead safety-focused support sessions with staff and/or participants.
Attend team meetings and keep open communication with internal and external stakeholders.
Qualifications:
Bachelor’s degree in Sociology, Social Work, Criminal Justice, Public Administration, or equivalent professional or life experience.
Minimum of 3 years of relevant experience, preferably in a social service or community-based safety environment.
Has two years' experience as a Security Guard or has an active license as a trained Security Guard.
Certified in CPR and First Aid a plus. Upon employment, you will be required to obtain CPR and First Aid Certification. Certification in safety and basic health training (i.e., Mental Health First Aid, First Aid, and CPR) is a primary requirement and can be completed within the first 90 days.
Experience, knowledge, or understanding of violence interruption and a deep understanding of trauma-informed care.
Experience working in an institutional setting and/or providing security services, monitoring safety equipment, and cameras for any incidents throughout the program site.
De-escalation, Harm Reduction, Motivational Interviewing preferred
Skilled communicator able to liaise interdepartmentally and with community partners and stakeholders.
Excellent judgment and conflict resolution skills.
Experience working with culturally diverse and system-impacted communities; South Bronx experience is a plus.
Valid Driver’s License required.
Bilingual candidates are highly encouraged to apply.
Travel Requirements: Travel to Long Island City office, other Fortune offices, conferences, and other relevant events.
Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Equal Employment Opportunity
Empower Community Care is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.