About the Role
Company Overview
As a global leader in cash technology solutions, we provide the financial, retail, cash centre and gaming industries with confidence that their cash is protected and always working to help build a stronger business.
Our cash automation technologies and process engineering services help businesses in more than 100 countries optimise the handling, movement and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals — enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience
We offer peace of mind. We enable transformation. We generate options. We empower people. We do all this by releasing companies from the burden of cash management, putting cash to work, and helping customers enhance the value that their staff and facilities add to their business
Role Purpose
The Account Manager requires to sell a full range of Glory Global Solutions products and solutions including TCRs, TCDs, Quick Change, DTP, Tellerinfnity and connectivity software solutions to finance industry following Glory Global Solutions selling approach. In addition to core selling responsibilities, position will be required to support all timely corresponding sales administrative responsibilities (updating CRM, reports, call plans, collecting receivables on time, etc.) for this position
Key Responsibilities
Business Development
- Meet/exceed agreed sales targets and drive new sales streams
- Regularly monitor accounts and markets for additional revenue opportunities
- Build and maintain strong product knowledge to support ongoing business growth opportunities
- Liaise with Business/Market development team, Sales Support team and Service team to leverage existing relationships and new prospects to deliver total product solutions
Customer Relationships
- Build and maintain strong relationships with account stakeholders
- Develop corrective action plans for customer problem solving when necessary
- Ensure the smooth coordination of customer installations
- At all times operate to support and strengthen the GGS brand with assigned customers
Business Planning
- Develop comprehensive account plans for all accounts
- Provide monthly reports on key accounts including accurate forecasts
- Monitor market trends and identify potential revenue growth areas and risk mitigation strategies in response
- Communicate customer feedback to key stakeholders for use in future revenue/product planning
Skills, Knowledge & Expertise
Education Level:
Bachelor’s Degree or Equivalent in relevant field
REQUIRED SKILLS AND COMPETENCIES
Some experience of business-to-business consultative solution sales within the finance industry sector and/or sector where service levels are a key driver.
- A thorough understanding of the financial institution environment and current trends/ challenges
- Must have experience successfully following a structured sales process.
- Position requires a hunter mentality’ with high level industry contacts
- Qualified candidate possesses the ability to provide a solution based selling approach (versus only product selling) to senior level executives in the top end of the larger local and community businesses in their geography.
- The ability to work independently, flexibly, and with a high degree of initiative
- Excellent presentation, communication and interpersonal skills
- Strong customer focus
- Solid project management skills in the coordination of both internal and external resources
- High level of integrity and work ethic
- Strong aptitude for business case development
- Proficient business writing and presentation skills and a thorough knowledge of Microsoft Office products
- Ability to work independently with a high sense of urgency
- Strong influencing skills